Experience

Immigration, Refugees and Citizenship Canada / Immigration, Réfugiés et Citoyenneté Canada

• Government Administration
• 700 & Above Employee

• Public Servant

  • Nov 2016 - Present



RBC

• France
• Design Services
• 1 - 100 Employee

• Collections Officer

  • Jun 2010 - Nov 2016

  Advise customers of necessary actions and strategies for debt repayment.Record information about financial status of customers and status of collection effortsPerform various administrative functions for assigned accountsNotify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.Negotiate credit extensions when necessary. Advise customers of necessary actions and strategies for debt repayment.Record information about financial status of customers and status of collection effortsPerform various administrative functions for assigned accountsNotify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.Negotiate credit extensions when necessary.



iQor

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Collections

  • Jul 2007 - May 2011