Eliza Dubowska

Customer Assistant at Double Bubble UK
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK
Languages
  • Polish Native or bilingual proficiency
  • English Native or bilingual proficiency

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Bio

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Credentials

  • Food & Hygiene LV4
    Double Bubble UK
    Sep, 2022
    - Oct, 2024

Experience

  • Double Bubble UK
    • Food and Beverage Services
    • 1 - 100 Employee
    • Customer Assistant
      • May 2021 - Present

      I have gained experienced in handling customer inquiries for food delivery orders and walk-in customers. Efficiently addressing payment, ingredient, and assistance-related queries. Managing high order volume, deliveries, and stock. Knowledgeable in EPOS systems and card terminals. Completed Level 4 Food & Hygiene Course, ensuring food safety and equipment sanitation. Skilled in end-of-day cashouts and data entry. I maintain positive customer relationships, earning favorable online reviews. I have gained experienced in handling customer inquiries for food delivery orders and walk-in customers. Efficiently addressing payment, ingredient, and assistance-related queries. Managing high order volume, deliveries, and stock. Knowledgeable in EPOS systems and card terminals. Completed Level 4 Food & Hygiene Course, ensuring food safety and equipment sanitation. Skilled in end-of-day cashouts and data entry. I maintain positive customer relationships, earning favorable online reviews.

  • Social Buzzing
    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Social Media Manager
      • Feb 2023 - Mar 2023

      Experienced in managing and growing social media accounts with a focus on engaging content and audience optimization. Skilled in developing effective strategies using Canva and Pixlr for captivating visuals. Proficient in monitoring metrics, utilizing data-driven insights to improve content performance. Efficiently utilized social media management tools like Hootsuite for planning and scheduling. Implemented community management strategies for positive customer experiences and brand loyalty. Stayed updated with industry trends and emerging platforms to implement innovative strategies. Collaborated effectively with clients to understand their specific needs and goals. Show less

  • Etsy
    • United States
    • Software Development
    • 700 & Above Employee
    • Seller
      • Aug 2021 - Jul 2022

      Experienced in establishing and operating a successful online store on Etsy, delivering exceptional customer satisfaction. Maintained a stellar 4.5-star review rating across 100+ sales. Handled all business operations, from sourcing materials and creating listings to processing orders and shipping products. Leveraged social media, Hootsuite, and other online marketing strategies to drive store promotion and boost sales. Committed to providing excellent customer service by promptly addressing inquiries and concerns. Show less

Education

  • University of Greenwich
    Bachelor's degree, Digital Marketing and Advertisement
    2022 - 2023
  • Trinity Catholic High School
    Media, GCSE: 9 A-Level: B
    2019 - 2022
  • Trinity Catholic High School
    GCSE, English & Maths
    2018 - 2020

Community

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