Experience

ClassicCars.com

• United States
• Internet Publishing
• 1 - 100 Employee

• IT Program Consultant

  • Jun 2015 - Nov 2015

  Phoenix, Arizona Area As a consultant for the Collector Car Network I had the task of completely re-architecting their websites, leaning out their business processes and converting the software utilized to support their business. All of my success criteria was met within the agreed 6 month contract. Significant contributions included: -Delivering ClassicCars.com and RoadReadyInspections.com on the new technology stacks. -Migrating data and workflows from SalesForce.com to Microsoft Dynamics CRM. -Adding the… Show more As a consultant for the Collector Car Network I had the task of completely re-architecting their websites, leaning out their business processes and converting the software utilized to support their business. All of my success criteria was met within the agreed 6 month contract. Significant contributions included: -Delivering ClassicCars.com and RoadReadyInspections.com on the new technology stacks. -Migrating data and workflows from SalesForce.com to Microsoft Dynamics CRM. -Adding the Marketing plugin to MS Dynamics and configuring it for automation use. Show less



TSYS

• United States
• Financial Services
• 700 & Above Employee

• Associate Project Director

  • Oct 2012 - Mar 2015

  Tempe, AZ As an Associate Director with TSYS, I mentored junior staff members, re-engineered business processes, provided leadership on Programs and Projects, and helped implement significant modifications throughout the business. Significant contributions included: -Developing and implementing the Agile methodology used at TSYS. -Re-engineering governance, PMO and release management to accommodate Agile. -Program Manager for American Express OptBlue and migration from American Express OnePoint,… Show more As an Associate Director with TSYS, I mentored junior staff members, re-engineered business processes, provided leadership on Programs and Projects, and helped implement significant modifications throughout the business. Significant contributions included: -Developing and implementing the Agile methodology used at TSYS. -Re-engineering governance, PMO and release management to accommodate Agile. -Program Manager for American Express OptBlue and migration from American Express OnePoint, the Omni Commerce channel, the Mobile Payment Acceptance strategy and the PCI initiative to secure the global TSYS network. -Implemented a Six Sigma yellow and green belt program.

• Project Manager

  • Mar 2012 - Oct 2012

  Tempe, AZ After TSYS announced a joint venture with First National Bank of Omaha, I was asked to lead the integration of technology to complete the JV. I successfully completed the integration by applying a business process model approach. I led a team that delivered a mapping of 264 business functions, and the technology that supports those functions. An assessment of how to provide these functions with continuity resulted in the decision to dedicate 65% of the work force toward development and… Show more After TSYS announced a joint venture with First National Bank of Omaha, I was asked to lead the integration of technology to complete the JV. I successfully completed the integration by applying a business process model approach. I led a team that delivered a mapping of 264 business functions, and the technology that supports those functions. An assessment of how to provide these functions with continuity resulted in the decision to dedicate 65% of the work force toward development and integration efforts for a period of 18 months, which I oversaw. Significant contributions included: -Successfully integrate all business processes between TMS and TSYS. -Remove any technology dependency from FNBO. -Economize all business licenses, software agreements, etc. into a single business model.

• Product Manager

  • Jul 2010 - Mar 2012

  Tempe, AZ Converting from a contractor to FTE with TSYS as a Product Manager, I was given responsibility for all Boarding and Maintenance platforms as well as Risk modules. Collaborating with Sales, Marketing, Client Engagement, Training and Documentation as well as partnering with Value Added Resellers (VAR) and Independent Sales Organizations (ISO) was critical to the success of this role. Traveling 50% of the time was successful to my profit measurements and increased adoption of technology as well as… Show more Converting from a contractor to FTE with TSYS as a Product Manager, I was given responsibility for all Boarding and Maintenance platforms as well as Risk modules. Collaborating with Sales, Marketing, Client Engagement, Training and Documentation as well as partnering with Value Added Resellers (VAR) and Independent Sales Organizations (ISO) was critical to the success of this role. Traveling 50% of the time was successful to my profit measurements and increased adoption of technology as well as increased consumption of existing features. Significant contributions included: -Creating the first ever technology centric roadmap with P&L tied directly to technology deliverables. -Refactoring existing technology resulting in client adoption of additional consumables by 87%. -Refactoring and new product roll outs resulting in new client on boarding of $1.2MM gross.

• Senior Technical Consultant

  • Mar 2008 - Jul 2010

  Tempe, AZ As a Senior Technical Consultant with TSYS, I was tasked with analyzing, developing and acquiring technology necessary to expose TSYS’ transactional processing engine to 3rd parties by non-traditional methods. Once complete, scope of work was extended to also expose TSYS’ data warehouse and reporting tools. In 2009, TSYS acquired a competing company, Infonox, and my consultation was extended to include taking lead for the integration of the Infonox transactional processor and later, all Infonox… Show more As a Senior Technical Consultant with TSYS, I was tasked with analyzing, developing and acquiring technology necessary to expose TSYS’ transactional processing engine to 3rd parties by non-traditional methods. Once complete, scope of work was extended to also expose TSYS’ data warehouse and reporting tools. In 2009, TSYS acquired a competing company, Infonox, and my consultation was extended to include taking lead for the integration of the Infonox transactional processor and later, all Infonox tools. Significant contributions included: -TSYS processor exposed via SSL, XML API and HTTPS via TCP/IP. -TSYS reporting, data warehouse and risk tools exposed via SOAP XML API. -Complete ODM stack to facilitate Object Oriented Architecture between TSYS’ and Infonox’s systems.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Senior Business Analyst, Business Information Services

  • Mar 2007 - Mar 2008

  Tempe, AZ In this role, I created a customized hybrid of Six Sigma and Agile (SCRUM) techniques to develop process models, gated decisioning controls and dynamic project plans for rapid socialization and execution. Using the processes I designed, I led multiple tiger teams simultaneously to achieve rapid, but thorough business requirement gathering, detailed process models, Activity Based Cost and Cost Benefit Analysis models, and subsequent action and project plans. Significant contributions… Show more In this role, I created a customized hybrid of Six Sigma and Agile (SCRUM) techniques to develop process models, gated decisioning controls and dynamic project plans for rapid socialization and execution. Using the processes I designed, I led multiple tiger teams simultaneously to achieve rapid, but thorough business requirement gathering, detailed process models, Activity Based Cost and Cost Benefit Analysis models, and subsequent action and project plans. Significant contributions included: -Delivered complete systematic integration between all Bank of America and Countrywide Financial technology. -Established a SaSS model framework to allow both primary and secondary markets to utilize MERS for portfolio transfers -Ensured the SaSS model was consumable by the Hope Now Alliance, which was the business establishment of collaboration with other financial institutions.

• Senior SQL DBA

  • Mar 2006 - Mar 2007

  Tempe, AZ Due to previous success of providing analysis that increased lending strategies would be responded with by poor consumer compliance, I was provided a leadership position within the Loss Mitigation division. I led a team of 26 professionals across 3 states to create robust monitoring and reporting, deliver a systematic strategy to mitigate losses in the lending and acquisition divisions and to establish a network backbone to collaborate with other financial institutions. Significant… Show more Due to previous success of providing analysis that increased lending strategies would be responded with by poor consumer compliance, I was provided a leadership position within the Loss Mitigation division. I led a team of 26 professionals across 3 states to create robust monitoring and reporting, deliver a systematic strategy to mitigate losses in the lending and acquisition divisions and to establish a network backbone to collaborate with other financial institutions. Significant contributions included: -A secure API driven framework serving web jobs accessible by internal and external partners. -Delivered internal reporting architected for SQL Server Reporting Services and Crystal Reports.

• Business Analyst

  • Feb 2003 - Mar 2006

  Simi Valley, CA Within the secured cash management area of the corporation, my responsibilities included the analysis and recommendation of all strategic financial changes across all segments and divisions. Significant contributions included: -Implemented strategies for Home Equity Lines of Credit and new loan types such as negative amortization, 5-1 ARM and 3-1 ARM. -Enhanced processes for secondary mortgage market to include second mortgages that were accompanied with subordination agreements to take… Show more Within the secured cash management area of the corporation, my responsibilities included the analysis and recommendation of all strategic financial changes across all segments and divisions. Significant contributions included: -Implemented strategies for Home Equity Lines of Credit and new loan types such as negative amortization, 5-1 ARM and 3-1 ARM. -Enhanced processes for secondary mortgage market to include second mortgages that were accompanied with subordination agreements to take riskier loans, but with a mitigation from default.



Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 700 & Above Employee

• SQL Developer

  • Jun 2002 - Feb 2003

  Lancaster, CA

• Financial Analyst

  • Jun 2001 - Jun 2002

  Lancaster, CA



Princess Cruises

• United States
• Travel Arrangements
• 700 & Above Employee

• Financial Consultant

  • Jan 1999 - Jun 2001

  Valencia, CA



Deluxe

• United States
• Financial Services
• 700 & Above Employee

• Financial Consultant

  • Jan 1998 - Jan 1999

  Lancaster, CA



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Financial Consultant

  • Jun 1996 - Jan 1998

  Greater Los Angeles Area