Elitz Lee

Senior Marketing Communications Executive at Straits Retail Property Management Services Pte Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency
  • Korean Elementary proficiency
  • Indonesian Elementary proficiency
  • Hokkien Native or bilingual proficiency

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Kai Sheng Ng

I had the pleasure to work with Elitz when she first joined the team and enjoyed my time working with her when I was her team lead. She is resourceful and independent and was able to complete tasks assigned to her with minimal supervision. Her role in the team requires juggling multiple competing priorities and stakeholders, which she successfully did while making sure that the timeline was met. Her optimism and positiveness make her a strong team member to have in any situation, and it was incredibly fun to work with her.

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Credentials

  • WSQ Content Marketing Strategy Course
    WSQ
    Jun, 2021
    - Nov, 2024

Experience

    • Senior Marketing Communications Executive
      • Sep 2022 - Present

      - Partnerships - Campaign Management - Casual Leasing - Partnerships - Campaign Management - Casual Leasing

    • Singapore
    • Facilities Services
    • 100 - 200 Employee
    • Marketing Communications Executive
      • Nov 2020 - Mar 2023

      - Drive the planning and execution of retail marketing campaigns with guidance from marketing manager, working closely alongside with tenants, leasing, and customer service teams. - Liaise with external agencies, licensees, contractors and event companies to ensure smooth execution of projects and events. - Plan and execute social media campaigns across digital media platforms to increase social media engagement amongst target audience during campaign periods. - Build relationships with KOL agencies & KOLs to drive & hit campaign KPIs. - Curate PR drops and digital marketing plans per campaign - Manage multiple projects, campaigns and events in a fast-paced, deadline-driven environment as part of a lean-sized team - Bring innovative new thinking and ideas to help drive new marketing ideas - Collaborate with Creative agencies to develop concepts for marketing campaigns. - Keep track of budgets and prepare post-promotional campaign reports to measure the success of various marketing programs. - Fulfil administrative tasks including issuing of purchase orders, payment processing, vendor creation, files consolidation, premiums management and other ad-hoc requirements. Show less

    • Malaysia
    • Consumer Services
    • 200 - 300 Employee
    • Marketing Business Development Executive
      • Sep 2019 - Nov 2020

      - Managed and grew a portfolio of Retail clients, trending at a monthly GMV of $500k SGD. - Trained to engaged in strategic business thinking to identify my client’s problems to provide solutions through the company’s platform. - Responsible for acquiring & managing relationships with potential merchants, as well as sourcing for partners that are potentially attractive to customers. - Cultivated strong and long-standing business-client relationships through regular check-ins and by analyzing performance metrics, understanding clients’ objectives and managing their business growth. - Developed strong presentation skills and strived to achieve all the sales targets each month. - Assisted with clients’ requests or issue escalations as needed at any point in time, operating as the point of contact for any and all matters specific to my accounts. - Responsible for pitching & closing deals featured on Fave, and constructing offers that meet the expectations of partners, customers, and Fave. - Worked closely with other functional teams spanning across marketing, operations and product, for campaign planning and execution, to ensure the success of clients’ businesses. Show less

    • Singapore
    • Real Estate
    • 700 & Above Employee
    • Retail Marketing Assistant
      • Dec 2018 - Feb 2019

      - Responsible for growing ShopFarEast's loyalty programme and engaging shoppers through the programme to drive sales both online and offline. - Overseeing of events planned by the team for customer engagement. - Communication with various tenants to obtain competitive deals for CNY period. - Updating of SFE app with latest deals and promotions. - Provided administrative support whenever required, including assistance with permit applications, raising Purchase Requisitions etc. - Responsible for growing ShopFarEast's loyalty programme and engaging shoppers through the programme to drive sales both online and offline. - Overseeing of events planned by the team for customer engagement. - Communication with various tenants to obtain competitive deals for CNY period. - Updating of SFE app with latest deals and promotions. - Provided administrative support whenever required, including assistance with permit applications, raising Purchase Requisitions etc.

    • Singapore
    • Technology, Information and Internet
    • 700 & Above Employee
    • Business Development Intern
      • Feb 2018 - Apr 2018

      Responsible for assisting in the development of business strategies by using data and statistical analysis to identify high potential sellers; identifying trends and market opportunities outside the mainstream C2C market; promoting and encouraging niche sellers to come on board the Shopee platform; relationship management with key sellers - assisting in their needs and maintaining positive relationships; usage of excel for generation of data for analysis; and deck creations for pitching and presentations Show less

    • Singapore
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Experience Intern
      • May 2017 - Aug 2017

      Day-to-day relationship management with StyleTheory's customer base - learnt how to handle various queries and their emotions; suggesting solutions to common customer challenges to ensure a seamless service; communicating with third party providers to resolve customer requests; and worked on an intern project to ascertain the cheapest and best alternative to our current courier service by contacting various courier services, charting data, calculating costs and researching Day-to-day relationship management with StyleTheory's customer base - learnt how to handle various queries and their emotions; suggesting solutions to common customer challenges to ensure a seamless service; communicating with third party providers to resolve customer requests; and worked on an intern project to ascertain the cheapest and best alternative to our current courier service by contacting various courier services, charting data, calculating costs and researching

    • Singapore
    • Human Resources Services
    • 300 - 400 Employee
    • Recruitment Consultant
      • Feb 2015 - May 2015

      Day-to-day relationship management with various job seekers/candidates; learnt how to market jobs on hand through various advertisements on various platforms; conducting interviews for shortlisted candidates; and sourcing suitable candidates for jobs Overall, this experience was a glimpse into the corporate world and has definitely aided in the growth of me as an individual. Day-to-day relationship management with various job seekers/candidates; learnt how to market jobs on hand through various advertisements on various platforms; conducting interviews for shortlisted candidates; and sourcing suitable candidates for jobs Overall, this experience was a glimpse into the corporate world and has definitely aided in the growth of me as an individual.

    • Youth Mentor
      • Nov 2012 - Nov 2013

      • Helped mentor students in their studies • Prepare and guide graduating students for GCE O Levels • Contributed in planning for the school's annual fundraising event as a NCYM member • Helped mentor students in their studies • Prepare and guide graduating students for GCE O Levels • Contributed in planning for the school's annual fundraising event as a NCYM member

Education

  • National University of Singapore
    Bachelor of Arts - BA, Economics
    2015 - 2019
  • King's College London
    Summer Exchange Programme, International Business
    2018 - 2018
  • Nanyang Junior College
    GCE A Levels
    2013 - 2014

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