Experience

Central Parking Services

• India
• Consumer Services
• 1 - 100 Employee

• Senior Manager Operations

  • May 2022 - Present

   Handling end to end HR & Operations which majorly includes Talent Acquisition, Payroll Management, Statutory Compliance, various HR related MIS and Data Management and Employee Engagement initiatives & Talent Management, connecting with the Labour officers, Inspectors, Commissioners & JLs.  Handled Airport hiring, verification, Security formalities, entry & exit formalities inside the terminals.  Team size 150 employees with two Phases( West & East Phase with 6 floors) Diameter of 2Kms.  Project handover, completing the snag list, setup the new Office.  Connecting with Labour commissioners for obtaining the license & statutory.  Handling passenger queries across the domestic arrival, departure & international arrival & departure.  Providing facilities to the passengers like, business people, VIP, VVIP, ministers & government officials for the smooth operations.  Providing HR & operational induction training to the traffic wardens, Cashiers, Supervisors, Asst Managers & Managers.  Handling the Accounts team.  Connecting with Airport Authority of India officials, monthly meeting with Airport Director & commercials about the operational challenges and for smooth operations.  Formulate, implement and improve functional and company policies and procedures to ensure operational excellence and positive employee experience. Monitor adherence to rules, regulations and procedures.  Conducting the weekly meeting & review for the Supervisors, Asst Managers & Managers.  Conduct periodic audits of current systems, procedures, policies and workflows to ensure efficiencies and legal compliance develop various HR related processes that improve overall effectiveness of the department and end user efficiency.  Assist in communicating company policies and procedures to promote and understanding among the employees and foster a collaborative working environment which is conducive through effective employee relations activities.  Reporting to AGM & Client. Show less



Pothys Clothing Pvt Ltd - India

• 1 - 100 Employee

• Senior Manager HR and Admin

  • Jul 2021 - May 2022

   Handling end to end HR & Admin Operations which majorly includes Talent Acquisition, Payroll Management, Statutory Compliance, various HR related MIS and Data Management and Employee Engagement initiatives, Talent Management, Leaning & Development, Organizational Development initiatives and Administration  Team size 1100 employees.  Project handover, completing the snag list, setup the new store and vendor management.  Handling hostel and mess, ensuring the HSE, printing & stationary.  Handling facilities, travel, vendor management, hotel and overall facilitation from the HR & Admin perspective.  Formulate, implement and improve functional and company policies and procedures to ensure operational excellence and positive employee experience. Monitor adherence to rules, regulations and procedures.  Conduct periodic audits of current systems, procedures, policies and workflows to ensure efficiencies and legal compliance; develop various HR related processes that improve overall effectiveness of the department and end user efficiency.  Assist in communicating company policies and procedures to promote and understanding among the employees and foster a collaborative working environment which is conducive through effective employee relations activities.  Handling contract & on roll employee’s attendance.  Reporting to the directors. Show less



GAOTek Inc.

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Operations Manager

  • Nov 2020 - Jul 2021

  Virtually working as the Operations Manager handling 7 teams (Pandemic, 5G, Wireless, Cloud, Fiber, XR, Digital Marketing) Intern, Team Leader, Team Assistant & Operations is the team hierarchy. And this applies for all the teams. Training, Executing the daily tasks, Weekly targets & monthly targets. Getting the speakers to the Summit. Working location is US, Canada, Bangladesh & other countries too. Performance appraisal, Rewards & recognition. Using Bitrix tool & skype for the communication. Show less



FF21

• India
• Hospitality
• 1 - 100 Employee

• Manager - Admin & Operations - QA

  • Sep 2019 - Nov 2020

   Handling 6 branches 2 lakhs sq ft of Resident space.  Branch Operations, CRM complaints(Customer Service), Brand Management, Inventory Management, SOP adherence, Team Management, Project Management, Inventory Control, Vendor Management, Audit Controls and IT Management.  Planning the Year budget..  Handling the House Keeping & Securities, Cafeteria & providing the basic amenities to the residents.  Interacting with the vendors. (ID cards, housekeeping, Access control & security, DG, Geyser, Laundry, Hardware, Electricals, Garbage & Water tanker )  Handling the customer related issues.  HR query, Employee relations, employee grievance handling.  Maintaining, troubleshooting & servicing of UPS, CSU units, split AC units, access control system, electrical control panels, electrical distribution system & lifts.  Vendor Management by identifying needs, negotiating optimum price, evaluation quality of service provided and renewal of AMCs, where required.  Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.  Providing the annual projections to the Commercial team. Show less



Future Group Home Town

• Admin & HR Operations manager

  • Jul 2018 - Sep 2019

   Handling 33 thousands sq ft of retail space.  Retail Store Management including Store Operations, Sales, Customer Service, Brand Management, Inventory Management, SOP adherence, Visual Merchandising and Team Management, Project Management, Inventory Control, Vendor Management, Audit Controls and IT Management for the store.  Planning the Year budget & P & L.  Handling the House Keeping & Securities, Cafeteria & providing the basic amenities to the employees.  Interacting with the vendors. (ID cards, housekeeping, Access control & security)  Handling the customer related issues.  HR query, Employee relations, employee grievance handling and welfare & HR Helpdesk.  Maintaining, troubleshooting & servicing of UPS, CSU units, split AC units, access control system, electrical control panels, electrical distribution system & lifts.  Vendor Management by identifying needs, negotiating optimum price, evaluation quality of service provided and renewal of AMCs, where required.  Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.  Interacting with the government officials regarding Trade License, Traffic commissioner, Labour officer & Fire commissioner. (Laisoning)  Providing the annual projections to the Commercial team.  To plan ways to prevent shrinkage & shoplifting.  To ensure that the Visual merchandising in the store as per the SOP standards. Show less



Landmark Group

• United Arab Emirates
• Retail
• 700 & Above Employee

• Manager Operations Administration

  • Sep 2012 - May 2018

   Handling 53 thousands sq ft & 500 employees  Monitoring the sales, target & monitoring the active customer service.  Monitoring the store expenses within the budget.  Monitoring the day wise, week wise & monthly target.  Executing the proper VM standards which will attract the customers.(with different properties)  Ensure proper stocks are maintained.  Handled the projects before the store operations.  Ensure the proper presentation & display of merchandise.  To ensure that the Visual merchandising in the store as per the SOP standards.  To plan ways to prevent shrinkage & shoplifting.  Motivate the staff work better & improve individual effectiveness & overall performance.  TO ensure that the daily store opening/closing procedure are properly followed as per the SOP.  To ensure that the bin cards in the stock room pertaining to the various departments are properly maintained as per the SOP.  Handling the House Keeping & Securities, Cafeteria & providing the basic amenities to the employees..  Interacting with the vendors. (ID cards, Gardening, housekeeping, Access control & security)  Handling the customer related issues.  HR query, Employee relations, employee grievance handling and welfare & HR Helpdesk.  Maintaining, troubleshooting & servicing of D.G Sets, UPS, Air and water cooled central air conditioning, split and window AC units, access control system, electrical control panels, electrical distribution system, lifts & other utility system.  Vendor & Lease Management by identifying needs, negotiating optimum price, evaluation quality of service provided and renewal of AMCs, where required. This billing and invoice management..  Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances..  Handling the cabs.  Interacting with the government officials (Laisoning)  Providing the weekly and monthly Show less



Shoppers Stop

• India
• Retail
• 700 & Above Employee

• Unit Admin head

  • Feb 2011 - Aug 2012

   Handling 59 thousands sq ft & 350 employees.  Interacting with the vendors. (ID cards, Gardening, housekeeping, Access control & security)  Handled the projects before the store operations.  Maintaining, troubleshooting & servicing of D.G Sets, UPS, Air and water cooled central air conditioning, split and window AC units, access control system, electrical control panels, electrical distribution system, lifts & other utility system.  Vendor & Lease Management by identifying needs, negotiating optimum price, evaluation quality of service provided and renewal of AMCs, where required. This billing and invoice management..  Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances..  Handling the customer service department.  Interacting with the government officials (Laisoning)  Providing the weekly and monthly projections to the finance team.  Handling the House Keeping & Securities Department.  Arranging the travel and transportation to my Regional Head.  Reporting to the Regional Head(Mumbai) Show less



Emergency Management Research Institute

• India
• Biotechnology

• Sr. Admin & Hr – Corporate Service

  • Jul 2008 - Feb 2011

   Maintaining the front office.(EPABX)  Handled the projects before the store operations.  Coordinating with HR team (Recruitment).  HR query & HR Helpdesk  Staff welfare, Employee Benefits and Services.  Performance Appraisal and Job Evaluation.  Training and Development.  Handling the Facilities team (UPS & Generator).  Maintaining the Cafeteria.  Handling the stationeries & courier.  Providing the weekly and monthly projections to the finance team.  Handling the House Keeping & Securities Department.  Purchasing a materials to the company.(Infrastructure requirements)  Arranging the catering services.  Scheduling the interviews and appointment to my COO.  Arranging the travel and transportation to my COO.  Vendor & Lease Management by identifying needs, negotiating optimum price, evaluation quality of service provided and renewal of AMCs, where required. This billing and invoice management. (ID cards, Gardening, housekeeping, Access control & security)  By providing the hostel accommodation & food for the trainees.  Interacting with the government officials.  Maintaining the Asset Register  Providing the cab facilities for guests, managers & call centre guys.  Handling Ticketing. Show less