Experience

Supported Solution
• United States
• Individual and Family Services
• 1 - 100 Employee
• Employment Consultant

  • Jul 2023 - Present


University of Washington

• United States
• Higher Education
• 700 & Above Employee

• Lead Desk Services Representative

  • Aug 2022 - Mar 2023

  • Oversaw the north campus DSR team and provided leadership and direction by training new DSRs, assigning and auditing DSR work, and planning the quarterly training event with other Lead DSRs to ensure high-quality customer service.• Communicated professionally with customers and HFS team members in person, via phone, and via email to address questions and concerns regarding on-campus and conference housing to improve students and guests’ stay with HFS.• Maintained a well-organized office environment by assisting with various tasks such as recording and maintaining an up-to-date inventory of keys, overseeing key, fob, and BAC audits, monitoring overdue keys, managing lost and found items, and processing room changes and residence hall checkouts to ensure high-quality customer service. Show less

• Desk Service Representative

  • Aug 2021 - Jul 2022

  • Assisted students and parents with various issues and questions regarding on-campus housing, mail deliveries, campus directions, etc.• Quickly and efficiently assisted with up to 500 student and conference guest check-ins and check-outs on a daily basis for large summer conferences and student move-ins and move-outs. • Processed package and mail deliveries for students and conference guests from various carriers such as USPS, UPS, etc.• Effectively used a multitude of databases on a daily basis to assist with customer questions, issues, and concerns regarding summer conferences, on-campus housing, and mail deliveries. Show less



One Day's Wages

• United States
• Philanthropic Fundraising Services

• Grant Analyst Intern

  • Apr 2022 - Dec 2022

  • Reviewed grant applications from US and international nonprofit organizations that request financial aid (valued up to USD $40,000) for projects in developing countries (e.g. Honduras, Nepal, Ghana) by comparing project proposals, budgets, timelines, and monitoring and evaluation strategies. • Participated in weekly Grant Analyst Team meetings who made verbal decisions to recommend vetted applicants for the ODW’s board of directors’ approval. This team processed 5 – 10 monthly grant applications. • Authored written recommendations from Grant Analyst Team meetings for the ODW board of directors which included grant applicants’ project information, annual budgets, and country-specific data (e.g. economic, health, educational, environmental) derived from World Bank, IMF, United Nations, and US Government datasets. Show less



CVS Health

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Store Associate

  • Sep 2019 - Feb 2020

• Store Associate

  • Mar 2019 - Aug 2019