Experience

City of Asheville

• United States
• Government Administration
• 400 - 500 Employee

• Water Revenue Manager

  • Sep 2019 - Present

  Provide administrative oversight of the Water Resources Department and interface with other City Departments and outside agencies. Administrative oversight includes finance, budgeting, general accounting, contracting, and procurement activities; Human Resources/personnel issues; policy/legal interpretations; managing capital projects and associated contracts including bidding, contract award, invoice/payment processing, contract close-out, and fixed assets; completing various reports, surveys, and other documents including staff reports, memos, & special information requests. The interactions with other Departments and agencies is another large part of this job. Related positions held by peers in NC utilities include Budget & Financial Manager, Budget & Evaluation Director, and Business Officer II.

• Administrative Assistant

  • Apr 2015 - Sep 2019

  Provide administrative support to the Director of Water Resources. This includes coordination of meetings, travel arrangements and special events. Prepare internal and external communications as well as reconcile Pcard transactions for senior staff. Additionally, act as HR liaison and process payroll. Provide assistance with the creation and mangement of spreadsheets and documents as needed. Assist Division Managers, employees and the public.



H.H.I. Motorcoachresort

• Hilton Head Island, South Carolina

• Front Desk Manager

  • Oct 2013 - Mar 2015

  Responsible for front office operations including, but not limited to, training, supervising and scheduling front office staff, providing guest as well as owner service and support, purchasing & inventory control. Managed and prepared Quickbooks reports, verified receipts, maintained accounts payable and receivable. Prepared and invoiced maintenance Work Orders as well as Property Enhancement applications. Assisted the General Manager with correspondence, record keeping, policy and procedure evaluation and implementation, as well as report creation. Worked directly with the Board, General Manager and the Director of Finance.



Brooke's Bed & Biscuit/Brooke's Haven Animal Rescue

• Bluffton, South Carolina

• Office Manager (Kennel)/Communications and Development (Non-profit)

  • Jul 2011 - Oct 2013

  For the Kennel: Supervised business operations pertaining to clients, staff and kenneled pets. Handled accounts receivable. Managed inventory and supplies. Maintained records via specialized industry specific software. Worked closely with veterinary professionals and administrative staff. Worked independently and addressed a variety of situations as they arose. For the Non-Profit: Responsible for all online media including, but not limited to, website design & management and social media. Managed inventory, medical data, rescue and adoption records. Organized and supervised public and fundraising events. Prepared grant applications. Responsible for community outreach, print materials and distribution. Worked closely with kennel staff and veterinary professionals.



Animal Care Clinic

• Hilton Head Island, South Carolina

• Practice Manager

  • Jun 2008 - Jul 2011

  Responsible for the efficient operation of the veterinary practice including, but not limited to, human resource management, client services, purchasing & inventory control, pricing and accounts payable and receivable. Demonstrated excellent organizational, multi-tasking and problem solving skills. Learned industry specific software. Responsible for the efficient operation of the veterinary practice including, but not limited to, human resource management, client services, purchasing & inventory control, pricing and accounts payable and receivable. Demonstrated excellent organizational, multi-tasking and problem solving skills. Learned industry specific software.



Hilton Head Humane Association

• Hilton Head Island, South Carolina

• Volunteer and Adoptions Coordinator

  • May 2006 - Jun 2008

  Recruited and trained volunteers and scheduled their activities ( both daily as well as for special events). Improved volunteer human resource management, including orientation, training, skill set matching and record keeping. Promoted the organization in various ways, ranging from website content generation to creation of print publications to service as a liaison to community organizations and businesses. Worked on animal adoptions and administrative duties related there to. Handled special projects, including solicitation of corporate gifts-in-kind donations, alternative donation mechanisms, foster program, emergency management and others.