Ambassador

• May 2022 - Present

Student Success Center

• Feb 2020 - Present

Student Ambassador

• Dec 2019 - Nov 2020

-Provide and lead experiences for prospective students of D’Youville College -Participate in Open Houses and other events for prospective students to learn what there is to love about D’Youville -Be a face of D’Youville’s campus for anyone to approach -Communicate promptly with coworkers and prospective students -Make visitors feel welcome at D’Youville

Hostess

• May 2021 - Present

• Promote customer satisfaction to ensure guests have a good experience • Provide accurate wait times • Manage reservations • Answer incoming calls and address customer’s queries • Input To-Go orders and Grubhub/Doordash orders into the system for the kitchen staff • Assist wait staff as needed; bus tables • Promote customer satisfaction to ensure guests have a good experience • Provide accurate wait times • Manage reservations • Answer incoming calls and address customer’s queries • Input To-Go orders and Grubhub/Doordash orders into the system for the kitchen staff • Assist wait staff as needed; bus tables

Summer Camp Counselor

• Jul 2021 - Aug 2021

• Plan, lead, and implement camp programs for 35 campers aged 6-12 at a five-week day camp • Collaborate with other camp staff members • Provide support for campers • Mediate and resolve conflicts and disputes between campers • Supervise campers and ensure their safety, development, growth, skill achievement, and general well-being. • Report and record details of incidents, such as accidents or rule violations, to parents and camp staff • Plan, lead, and implement camp programs for 35 campers aged 6-12 at a five-week day camp • Collaborate with other camp staff members • Provide support for campers • Mediate and resolve conflicts and disputes between campers • Supervise campers and ensure their safety, development, growth, skill achievement, and general well-being. • Report and record details of incidents, such as accidents or rule violations, to parents and camp staff

Retail Associate

• Jun 2020 - Jul 2021

-Deliver excellent customer service with a positive, professional attitude -Accurately and efficiently ring on register, and process layaways, returns, and exchanges -Prepare new merchandise for placement on the floor and organize merchandise throughout the store -Assist customers in finding products -Help new team members fulfill their roles -Deliver excellent customer service with a positive, professional attitude -Accurately and efficiently ring on register, and process layaways, returns, and exchanges -Prepare new merchandise for placement on the floor and organize merchandise throughout the store -Assist customers in finding products -Help new team members fulfill their roles

Gymnastics Instructor

• Aug 2017 - Mar 2020