Experience

Kingston Building

• Australia
• Construction
• 1 - 100 Employee

• Facilities Coordinator

  • Nov 2020 - Present

  Scheduling Department of Housing responsive jobs Finalising completed jobs using department of housing SOR codes Invoicing Timesheet entry Creating new jobs Scheduling Department of Housing responsive jobs Finalising completed jobs using department of housing SOR codes Invoicing Timesheet entry Creating new jobs



Berendsen Fluid Power Australia

• Australia
• Mechanical Or Industrial Engineering
• 1 - 100 Employee

• Service Administrator

  • May 2018 - Nov 2020

  *Responsible for the preparation and reconciliation of weekly payroll for over 30 employees. *Greeting clients/customers as first point of contact. *Accounts receivable: invoicing, crediting, costing and reconciliation. *Booking in, creating job packs and distributing jobs. *Cost transfers. *Liaising with customers regarding any job requirements. *Assisting managers with specific needs. *Responsible for the preparation and reconciliation of weekly payroll for over 30 employees. *Greeting clients/customers as first point of contact. *Accounts receivable: invoicing, crediting, costing and reconciliation. *Booking in, creating job packs and distributing jobs. *Cost transfers. *Liaising with customers regarding any job requirements. *Assisting managers with specific needs.



Service NSW

• Australia
• Government Administration
• 700 & Above Employee

• Customer Service Representative

  • Jul 2015 - May 2018

  * Answering incoming calls and assisting customers with specific e-toll needs in a high volume contact centre. * Provide high level of customer service. * Establishing and updating of customer records. * Well-developed written and interpersonal skills. * Strong problem solving. * Resolve complaints and escalate to the required party if necessary. * Ability to work in a team and independently. * Establish and maintain relationships with internal and external stakeholders. * Processing of outstanding tolls. * Understanding and adhering to privacy and protection of personal information. *Creating positive customer experiences, aligning to Service NSW vision, mission and values.



Cowan Manufacturing Pty Ltd

• Australia
• 1 - 100 Employee

• Payroll/Administration Officer

  • Jan 2005 - Jul 2015