Experience

Marcman Solutions

• Business Consulting and Services
• 1 - 100 Employee

• Case Manager & Event Coordinator

  • Jul 2022 - Present

  Assisted eligible constituents of Florida with HAF application process in order to successfully receive housing assistance due COVID-19 financial hardship. Caseload of 60/mo, followed chain of command, and reported to supervisor and CEO of Marcman Solutions, LLC under the Florida Department of Economic Opportunity. Assisted eligible constituents of Florida with HAF application process in order to successfully receive housing assistance due COVID-19 financial hardship. Caseload of 60/mo, followed chain of command, and reported to supervisor and CEO of Marcman Solutions, LLC under the Florida Department of Economic Opportunity.



Baptist Health Care

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Support Advocate

  • May 2022 - Aug 2022



USA Health

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Medical Case Manager

  • Jan 2022 - May 2022

  Followed 20-25 cases on the med surge overflow, ED and trauma unit. Charted initial intake assessment, facilitated patient discharge, spoke with insurance about medical service coverage, and built strong rapport with each patient to ensure proper patient care. Followed 20-25 cases on the med surge overflow, ED and trauma unit. Charted initial intake assessment, facilitated patient discharge, spoke with insurance about medical service coverage, and built strong rapport with each patient to ensure proper patient care.



Darden

• United States
• Restaurants
• 700 & Above Employee

• Waitress

  • Jun 2021 - May 2022

  Served multiple parties while at high-volume. Trained in customer service and maintained a consistently high serving score. Served multiple parties while at high-volume. Trained in customer service and maintained a consistently high serving score.



Univeristy of South Alabama

• United States

• Marketing and Communications Intern

  • Jan 2019 - May 2022

  Photographer for University of South Alabama - featured on the university’s social media and main website. Uploaded a high volume of quality Instagram stories and posts for events such as fall and spring convocation. Photographer for University of South Alabama - featured on the university’s social media and main website. Uploaded a high volume of quality Instagram stories and posts for events such as fall and spring convocation.



Ascension

• Hospitals and Health Care
• 700 & Above Employee

• Patient Care Technician/Assistant

  • Jan 2018 - May 2018

  Certified Patient Care Technician by the National Healthcare Association. Assisted RNs with tele-monitoring, supply closet, vitals, and patient care in the PRU (Patient Recovery Unit) Certified Patient Care Technician by the National Healthcare Association. Assisted RNs with tele-monitoring, supply closet, vitals, and patient care in the PRU (Patient Recovery Unit)