Experience

Sentinus, LLC
• United States
• Financial Services
• 1 - 100 Employee
• Office Manager / Insurance Specialist

  • Aug 2022 - Present


Simplify Healthcare

• United States
• Software Development
• 500 - 600 Employee

• Administrative Assistant-Shared Support

  • Feb 2021 - Jun 2022

  Simplify Healthcare is a Healthcare Payer Software Company providing solutions to our clients in the insurance industry. Acting as a secondary assistant to Mohammed Vaid, CEO and Chief Solutions Architect, and Founder of Makers Merci Charity- I have the honor of supporting the HR team while also Managing Operations, involved in full process Recruiting, Hiring, Onboarding and Offboarding, Immigration, Events and Employee Engagement for our on-shore US and off-shore Pune, India teams. One of Americas Fastest Growing Companies! 2022 BIG Innovation Award 2021 Deloitte Fast Technology Award 2021 Inc. 500 Award 2021 Inc 5000 Regionals Award Show less



The No Parents Podcast

• Podcaster

  • Jan 2021 - Jun 2022

  The No Parents Podcast is my personal quarantine passion project that I worked on after losing my job in hospitality due to the pandemic. My main mission for my podcast is to create a safe space for anyone who has lost a single parent or both. I talk through my own experiences in an attempt to normalize everyday feelings of grief, discuss triggers and educate individuals on self care. Production and sound mastering experience. Listen on: Spotify Apple Podcast Anchor Breaker Radio Public https://open.spotify.com/show/4Yp9qEcBf3o7ZptSlQITvI?si=7yT4JMgxT-OqWofHAkGW_Q Show less



Chamberlain University

• United States
• Higher Education
• 700 & Above Employee

• Admissions Advisor

  • Sep 2020 - Feb 2021

  Maintained communication via telephone, correspondence, and/or electronic mail with prospective students through all stages of the recruitment and admission process. Followed up on leads, answered University questions for the MSN program World Wide. Utilized Sales Force & Auto-Dialer Maintained communication via telephone, correspondence, and/or electronic mail with prospective students through all stages of the recruitment and admission process. Followed up on leads, answered University questions for the MSN program World Wide. Utilized Sales Force & Auto-Dialer



White Lodging Services

• Sales and Marketing Manager (Events, Catering, Administrative)

  • Apr 2018 - Apr 2020

  8 Months Director of Sales experience due to vacancy of the position. Such a rewarding experience working for White Lodging’s Merrillville Corporate Hotel, home of White Lodging’s CEO & Owner, Bruce White. Before the pandemic, Contracts, Forecasting, Banquet Halls, Catering, Prospecting, Event Orders, Banquet Checks, Room Blocks, SMERF Segment, Accountability was my everyday in the hotel! I have such a passion for Operations, nothing is ever more rewarding than watching a project go from start to finish. Regularly exceeded sales goals, high retention rates, excellent GSS scores, I maximized our profit margins by reevaluating our current pricing model and sourced products locally to retain additional profits. Nurtured multiple relationships with local community organizations such as but not limited to— The Crossroads Chamber of Commerce and the South Shore Convention and Visitors Authority. TRIPLE PLATINUM HOTEL!! Show less



Hilton/ SuperHost

• Front Desk Guest Lead Supervisor

  • Oct 2017 - Apr 2018

  As an extended stay hotel, mostly comprised of displaced families due to fire and floods, it was our number one priority to make sure that our Orland Park location felt like home every time our guests walked in the door! Our Monday-Thursday Socials with Jimmy were such a blast! I developed new organizational methods, training guides, audit pack organization, repriced the snack shop, developed SOP’s and re-ignited the passion for opportunity! Guest scores had gone up as much as 30-40%! I am very proud to have watched those numbers grow and help my team to develop into their future roles! Show less

• Front Desk Supervisor; former, Guest Service Representative

  • May 2016 - Jul 2017

  As a Front Desk Supervisor, I guided and held my team accountable to Hiltons Brand Standards, Values, Responsibilities, Promises and Team Building Activities. As our Brand Champion, it was my goal to align all departments to reach all of Hiltons promises goals internally, externally, financially and historically at the Hampton Inn, Chicago-Midway! We hit 5th place in guest service satisfaction out 450+ Hamptons and hit #4 in cleanliness regionally. During my time with White Lodging, I started as a Guest Services Representative, I was the Loyalty Champion for the Holiday Inn Express. Before being promoted and transferring to a new location, we ranked #1 in service and #2 in cleanliness regionally and this was while we were undergoing a four month renovation! Show less



Rush University Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Hospitality Research Assistant

  • Aug 2015 - Dec 2015

  Analyzed hospitality satisfaction as it relates to retention, guest and family centered care. Collaborated with the Head Director of Rush Hospital’s Johnston R. Bowman Center to strategically improve the Assisted Living Survey. The approval and implementation of the new survey was an outstanding success as it truly captured the residents desires and requests for updated facilities. The surveys were used to support a 5 million dollar new build! Analyzed hospitality satisfaction as it relates to retention, guest and family centered care. Collaborated with the Head Director of Rush Hospital’s Johnston R. Bowman Center to strategically improve the Assisted Living Survey. The approval and implementation of the new survey was an outstanding success as it truly captured the residents desires and requests for updated facilities. The surveys were used to support a 5 million dollar new build!



JCC Chicago

• United States
• Non-profit Organizations
• 200 - 300 Employee

• Summer Camp Counselor

  • Jun 2010 - Sep 2015

  Responsible for a group of (35) 11-13 year olds: We traveled on daily field trips, participated in team building exercises such as trust falls from trees! Whirlyball, Rock Climbing, Bowling, Six Flags, Navy Pier, Sox Games, Taste of Chicago, Spirit Week and much more! Alongside 3 other counselors in our assigned age group, we planned all schedules-sports, games, hiking, dancing, art and competition. It was fun cultivating a safe, fun, BULLY FREE environment! Responsible for a group of (35) 11-13 year olds: We traveled on daily field trips, participated in team building exercises such as trust falls from trees! Whirlyball, Rock Climbing, Bowling, Six Flags, Navy Pier, Sox Games, Taste of Chicago, Spirit Week and much more! Alongside 3 other counselors in our assigned age group, we planned all schedules-sports, games, hiking, dancing, art and competition. It was fun cultivating a safe, fun, BULLY FREE environment!



University of Illinois at Chicago

• United States
• Higher Education
• 1 - 100 Employee

• Substance Abuse Research Assistant

  • Aug 2013 - Jun 2014

  Assistant to Professor Jon Kassel, Substance Use Research Lab, we focused our research on Drug's Effects on Emotion, and Attention, Individual Differences in Drug Dependence, Cognitive Models of Depression, Anxiety, and Drug Use, running studies, hosting group survey sessions, inputting the data into SPSS to study the campus alcohol consumption patterns to determine why UIC has remained a school with the lowest substance abuse history. I contributed certain excerpts into Jon Kassel’s publication for the American Psychological Association, which was then later published alongside Jon Kassel and Michael Palmeri on behalf of the University of Illinois at Chicago. Show less



Guitar Center

• Brazil
• Retail

• Sales Associate-Guitars/Accessories/ProAudio

  • Aug 2013 - Jan 2014

  A true honor to assist the many future great artists of the music industry! 😉 Located in the acoustic guitar section, I tuned, played, casually conversed and casually sold guitars with add ons to reach individual and company sales goals ensuring a friendly, "like friends," experience with all customers! -Guitar Sales Floor -Accessories Department -Pro Audio Department -Planograms/Counts A true honor to assist the many future great artists of the music industry! 😉 Located in the acoustic guitar section, I tuned, played, casually conversed and casually sold guitars with add ons to reach individual and company sales goals ensuring a friendly, "like friends," experience with all customers! -Guitar Sales Floor -Accessories Department -Pro Audio Department -Planograms/Counts



Chicago Public Schools

• United States
• Education Administration Programs
• 700 & Above Employee

• Landscape Design, Chicago High School for Agricultural Sciences

  • Jun 2009 - Mar 2011

  Summer/ Winter Vacation Greenhouse Volunteer, Landscape Design Competitions, Floral Design Team, Greenhand Degree. Horticulture class at the Chicago High School for Agricultural Sciences was such a rewarding experience. I competed on a professional level and prepared a creative landscape as a class to be shown at the Annual Chicago Flower and Garden Show at Navy Pier. Our capstone project was to partner with other Pathways “Subjects”: such as Ag Finance and Animal Science, Woodshop as well as our Kitchen. We all came up with a garden that depicts two typical Chicago backyards, in which one neighbor is a Sox fan and the other is a Cubs fan. Each neighbors yard was either full of beautiful variations of blue and red flowers or black and white! Through the assistance of Andrea Briney, Horticulture teacher, Landscape Designer, Mentor and jack of ALL trades, each pathway of the school (you get to pick your pathway) gained experience drafting, buying wholesale, pricing, managing an on-site fresh market fully supplied by fresh produce produced by the farm that students manage, managing revenue and sales from plant sales, installing sod, laying brick, installing a golf course and irrigation, leveling sand, installing fences, plant propagation, handling, pesticide certification practice, marketing, advertising, design, color theory, photography, depth of fields, symmetry. It was amazing gaining hands on experience with a start to finish project that was fully funded by student earnings. Show less

• Camp Counselor, Music Specialist

  • Jun 2009 - Sep 2009

  Responsibilities included, planning, leading and assisting group activities for children from 2-8 years of age. Was also certified in CPR training and trained in general emergency safety procedures. Some activities for the children included arts and crafts, nature walks, songs, games, dancing, sports as well as assisting children in their daily swim lessons and weekly field trips. Responsibilities included, planning, leading and assisting group activities for children from 2-8 years of age. Was also certified in CPR training and trained in general emergency safety procedures. Some activities for the children included arts and crafts, nature walks, songs, games, dancing, sports as well as assisting children in their daily swim lessons and weekly field trips.