Experience

Saltire Energy Group

• United Kingdom
• Oil and Gas
• 1 - 100 Employee

• Lead Rental Coordinator

  • Aug 2012 - Present

  The Saltire Energy Group are a major Drilling Tools and Equipment Rental Company with global exposure currently operating from bases in Aberdeen, Norway, Holland, Middle East and Asia. The company provide an extensive range of downhole rotary drilling tools to a wide range of customers in all exploration and producing locations around the world. The range of equipment consists of Drill Collars, Stabilisers, Subs, Hole Openers, Tubing, Drillpipe and Roller Reamers. As Lead Coordinator responsiblities include the safe and efficient day to day management and smooth operations of Saltire Drilling Tools. This requires management of the routine administration, operations and financial duties, monitoring of stock levels and rental asset management system, and control of equipment and documentation in order to ensure the company operates to the highest possible standards. Show less



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Front Office Supervisor

  • Jul 2010 - Jul 2012

  To ensure the smooth running of the shift and deputise for the Front Office Manager. To maximise occupancy and revenue and be fully aware of current and future activities in the hotel. Dealing directly with customer complaints, comments, compliments or requests and working to continually improve SALT scores within the Reception Department. Awarded Hilton Garden Inn 'Colleague of the Year 2011'. To ensure the smooth running of the shift and deputise for the Front Office Manager. To maximise occupancy and revenue and be fully aware of current and future activities in the hotel. Dealing directly with customer complaints, comments, compliments or requests and working to continually improve SALT scores within the Reception Department. Awarded Hilton Garden Inn 'Colleague of the Year 2011'.



JLR

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Purchase Ledger Clerk

  • Jan 2009 - Nov 2009

  Full reception and administration duties to assist the vehicle Sales, Parts and Service departments. Competent use of Kerridge computer system including reconciliation of Purchase Ledger accounts. Full reception and administration duties to assist the vehicle Sales, Parts and Service departments. Competent use of Kerridge computer system including reconciliation of Purchase Ledger accounts.



BMW Group

• Germany
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Sales Administrator

  • Jan 2006 - Dec 2008

  To ensure efficient administration of all vehicles for the dealership sales department, completing and processing accurate orders to the BMW production line in Germany. Continually monitoring vehicle availability, creating files and maintaining records for all cars brought into stock. To tax, register and prepare vehicles with relevent safety checks for sales staff to arrange handover. Producing orders and invoices ensuring all paperwork is completed to strict audit standards. To ensure efficient administration of all vehicles for the dealership sales department, completing and processing accurate orders to the BMW production line in Germany. Continually monitoring vehicle availability, creating files and maintaining records for all cars brought into stock. To tax, register and prepare vehicles with relevent safety checks for sales staff to arrange handover. Producing orders and invoices ensuring all paperwork is completed to strict audit standards.



SilverBirch Hotels & Resorts

• Canada
• Hospitality
• 100 - 200 Employee

• Reception & Reservations

  • Feb 2004 - Jan 2006

  Operation of 12 line telephone switchboard, room reservations, conferences and functions, and restaurant bookings. Awareness and promotion of discounted room rates and special offers to maximise occupancy and revenue. Completion of all tasks and procedures to meet the needs of the business and maintain exceptional customer service. To assist with recruitment and support departmental induction, training and motivation of staff. Operation of 12 line telephone switchboard, room reservations, conferences and functions, and restaurant bookings. Awareness and promotion of discounted room rates and special offers to maximise occupancy and revenue. Completion of all tasks and procedures to meet the needs of the business and maintain exceptional customer service. To assist with recruitment and support departmental induction, training and motivation of staff.