Elisabeth Okeke
Executive Director at Allied Community Services, Inc.- Claim this Profile
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Bio
Credentials
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CPR/AED/First Aid
Genesis Project - OklahomaJan, 2021- Sep, 2024 -
Therapeutic Options
Genesis Project - OklahomaJan, 2021- Sep, 2024
Experience
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Allied Community Services, Inc.
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United States
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Community Services
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1 - 100 Employee
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Executive Director
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Mar 2023 - Present
• Successfully managed a 35-unit property portfolio for VIP LLC, leveraging Stessa to optimize operations and achieve a 98% occupancy rate, maintaining real-time visibility over property and tenant status.• Led procurement efforts to secure funding from government and non-government agencies, resulting in a 40% increase in grant revenue.• Expanded VIP LLC's network by 25% through consistent engagement with other agencies, attending coalitions, meetings, and gatherings, resulting in increased referral opportunities and strategic partnerships.• Spearheaded the development and implementation of three new housing projects, effectively assessing feasibility and aligning them with VIP LLC's mission, contributing to a 15% increase in the property portfolio.• Supervised a team of Facilities Engineers and Maintenance personnel, streamlining communication and clarifying expectations, leading to a 20% improvement in overall maintenance efficiency and a 10% reduction in response time for property-related issues. Show less
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Program Manager
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Dec 2022 - Present
• Streamlined project delivery by 20% through the implementation of agile methodologies, resulting in increased efficiency and cost savings for the organization.• Led procurement efforts to secure funding from government and non-government agencies, resulting in a 40% increase in grant revenue.• Developed and executed a project change management process, resulting in a 20% decrease in project scope creep and better control over project timelines and budgets.• Successfully managed a portfolio of 10 high-priority projects, ensuring all projects were delivered on time, within scope, and on budget, resulting in a 100% project success rate. Show less
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City Care
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United States
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Non-profit Organizations
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1 - 100 Employee
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Client Advocate at Pershing Center
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Oct 2022 - Dec 2022
• Develop a customized Continuum of Care recovery plan for each client within 2 weeks of intake, and achieve a 90% implementation success rate within 90 days of plan initiation.• Lead and facilitate a minimum of 4 training sessions and development meetings per month for Pershing community members, resulting in a 20% increase in effective leadership and team collaboration within 6 months.• Maintain accurate and up-to-date client case and community assessment reports for 100% of clients served, and conduct regular follow-up intakes and weekly housing plans with a 95% completion rate to ensure Continuum of Care success.• Collaborate with at least 3 federal, state, and local support agencies per quarter to address clients' housing concerns and prevent future social issues, resulting in a 10% reduction in client re-entry into homelessness within 12 months. Coordinate planning efforts to maximize available resources and achieve a 90% satisfaction rate among collaborating agencies. Show less
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Housing Navigator
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Oct 2021 - Oct 2022
• Housing Navigators will meet with a minimum of 10 guests per week, and receive positive feedback on relationship building and understanding overall needs from at least 90% of guests. Address all formal and informal complaints of client base within 24 hours of receipt.• Housing Navigators will have one-on-one meetings with 100% of clients within 2 weeks of intake, and design action plans focused on the utilization of at least 3 local supporting resources and at least 1 state/federal/NGO funding source. Leverage community donations and referral information to secure housing for at least 80% of clients served.• Maintain accurate case and community assessment files on 100% of clients served, and conduct follow-up intakes with at least an 80% completion rate to ensure quality of life and proper care was met. Achieve a 90% satisfaction rate among clients served.• Conduct Senior Leadership briefings at least once a quarter, and provide recommendations for policies that addressed the needs of personnel, resulting in a 10% reduction in discrimination, health/wellness and sexual harassment incidents within 12 months. Show less
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Trojan Labor
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United States
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Staffing and Recruiting
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200 - 300 Employee
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Human Resources Manager
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2018 - 2021
• Processed payroll for hourly and salaried employees, ensuring compliance with all payroll laws and regulations, including multi-state payroll, processing garnishments, and reconciling payroll entries into Paycom. • Established a diversity and inclusion program that increased workforce diversity by 18%, fostering a more inclusive and innovative work environment. • Developed and implemented a comprehensive employee training program, increasing overall productivity by 15% and enhancing employee skill sets. • Reduced recruitment costs by 30% by streamlining the hiring process and utilizing targeted recruitment strategies, resulting in higher quality candidates. Show less
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Alamo Body and Paint
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United States
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Motor Vehicle Manufacturing
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Customer Relations Coordinator
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2010 - 2018
• Monitor and analyze customer feedback to identify recurring issues and trends, and recommend at least 3 improvements to products or services per quarter, resulting in a 10% increase in overall customer satisfaction within 6 months. • Conducted regular DEI assessments and surveys, using the data to inform program improvements and increase overall DEI effectiveness by 25%. • Train and develop at least 5 customer service representatives per quarter, resulting in a 10% increase in first-call resolution rate and a 5% reduction in customer complaints within 6 months. • Develop and implement at least 2 customer loyalty programs per year, resulting in a 20% increase in repeat business and a 10% increase in customer referrals within 12 months. Show less
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Education
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Trident University International
Bachelor of Science - BS, Homeland Security -
OSU-OKC
Associate of Arts - AA, Substance Abuse Studies -
San Antonio College
Associate of Arts - AA, American Sign Language (ASL)
Community
