Elisabeth Iannucci
Community Engagement Associate at Self Care Catalysts- Claim this Profile
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Bio
Credentials
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Iterable Academy: The Foundations
IterableDec, 2020- Nov, 2024
Experience
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Community Engagement Associate
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Sep 2020 - Present
Market / Community and User Research:- Perform market research to understand healthcare stakeholders and users of the app - Deliver insights about app users to the product team and advocate for users in product discussions - Monitor and report customer feedback and online reviews to all relevant internal and external stakeholdersUser Acquisition and Engagement: - coordinate communications with app users- Acquire new users by maintaining partnerships with patient… Market / Community and User Research:- Perform market research to understand healthcare stakeholders and users of the app - Deliver insights about app users to the product team and advocate for users in product discussions - Monitor and report customer feedback and online reviews to all relevant internal and external stakeholdersUser Acquisition and Engagement: - coordinate communications with app users- Acquire new users by maintaining partnerships with patient organizations - Act as the intermediary between users and the company by providing timely responses to user comments and queriesDigital Content Development and Execution:- Develop and implement social media and communication strategies and campaigns to align with the company’s business and marketing strategies - Build a comprehensive source of external content from key opinion leaders and subject matter experts- Create strategy for the company blog and social media tactics and assist with implementation Show more Show less
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Intern
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May 2019 - Aug 2019
- Performed research and collected data on governance policy for pension funds- Edited Reports- Entered current and prospective client information in Salesforce.com- Prepared expense tracking/reports in MS Excel
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Education
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University of Toronto
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University of Toronto - Victoria University