Experience

Norsk Gjenvinning Downstream AS

• Norway
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Teamleder logistikk Trevirke

  • Mar 2022 - Present



NG Group

• Norway
• Environmental Services
• 300 - 400 Employee

• Logistikkoordinator

  • Mar 2016 - Mar 2022



Kongsberg Maritime

• Norway
• Maritime Transportation
• 700 & Above Employee

• Forwarding

  • Jun 2013 - Mar 2016



Amedia

• Norway
• Media Production
• 300 - 400 Employee

• Drift/system

  • Apr 2013 - Jun 2013



Cisco

• United States
• Software Development
• 700 & Above Employee

• Escalation Manager

  • Jul 2010 - Oct 2012

  - Part of Escalation Team of 6 people - Consultancy for Vendor Management in India and Egypt, taking business decision to avoid Customer dissatisfaction - Root cause analysis - Drive process improvements - Working on different project - Case Management - Reporting on case aging to Management Team - Part of Escalation Team of 6 people - Consultancy for Vendor Management in India and Egypt, taking business decision to avoid Customer dissatisfaction - Root cause analysis - Drive process improvements - Working on different project - Case Management - Reporting on case aging to Management Team



TANDBERG

• Norway
• Telecommunications
• 1 - 100 Employee

• Global Partner Manager

  • Jan 2000 - Jul 2010

  -Single point of contact for 3 of the largest Global partners managing orders for TANDBERG Partners in the Eastern Europe , Middle East , Africa and India region - Experience with Letter of Credit - managing the complete order flow from booking to delivered and invoiced -managing the relationship of Emerging Markets partners for all operational requirements -managing the relationship and needs of sales for all -operational requirements -Coordinate installations globally -Working closely with partners/customers/freight companies to provide shipping documents based on country requirements -Experience with ATA-Carnet



TNT

• Netherlands
• Freight and Package Transportation
• 700 & Above Employee

• Customer Services Rep/ Major account Helpdesk

  • 1996 - Jan 2000

  -part of a team answering incoming calls and booking orders for all TNT’s Norwegian customers -pro-active arranging collection of goods for shipments booked abroad -tracing shipments that had not been delivered at estimated time of arrival -raising enquiries towards other TNT locations worldwide for tracking not arrived shipments -following up on the enquiries and provide feedback to the customers -performing outbound weekly customer survey calls -part of a team answering incoming calls and booking orders for all TNT’s Norwegian customers -pro-active arranging collection of goods for shipments booked abroad -tracing shipments that had not been delivered at estimated time of arrival -raising enquiries towards other TNT locations worldwide for tracking not arrived shipments -following up on the enquiries and provide feedback to the customers -performing outbound weekly customer survey calls