Experience

Clermont Hotel Group

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Reservations team leader

  • Sep 2021 - Present



Paul UK Ltd

• Retail
• 100 - 200 Employee

• Supervisor

  • Nov 2020 - Nov 2021



OPERATION EUROPE

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Group operations executive

  • Nov 2018 - Nov 2020

• Operations Specialist

  • Nov 2018 - Oct 2020

  To provide a high-quality service to all clients, providing general touring servicesTo ensure the smooth operations of all groups i.e., booking services, issuing vouchers, invoicing clients.To negotiate with suppliers to obtain the best possible rates and liaise with colleagues on rates, new hotels and coach companies etc.To maintain good relations with all clients and suppliersTo develop and research venues and visits as required for tours handled.



Paul UK Ltd

• Retail
• 100 - 200 Employee

• Assistant Manager

  • Oct 2011 - Nov 2018

  Brilliant customer service High performing team committed to delivery clears goals Order suppliers Managing stock in accordance with company procedures Food safety standard and control Good planning and organisational skills High level Axapta system Brilliant customer service High performing team committed to delivery clears goals Order suppliers Managing stock in accordance with company procedures Food safety standard and control Good planning and organisational skills High level Axapta system



Travelider

• Madrid Area, Spain

• Sales Manager

  • Apr 2010 - Sep 2011

  Commercial manager in Catalonia, Aragon and Balear Island. Visiting customers from the company and explain the new offers, changes, season, new market porpoises. Controlling individuals and group Seles Constant meeting in order to build new clients. ( Such as El Corte Ingles, Edreams, Last minute, Atrapalo.com, etc) and individuals travel agencies for the new season). Commercial manager in Catalonia, Aragon and Balear Island. Visiting customers from the company and explain the new offers, changes, season, new market porpoises. Controlling individuals and group Seles Constant meeting in order to build new clients. ( Such as El Corte Ingles, Edreams, Last minute, Atrapalo.com, etc) and individuals travel agencies for the new season).



Deviatge

• Molina de Rei (Barcelona)

• Travel Agent

  • Sep 2008 - Mar 2010

  Customer service Sales department: flight tickets, train, boat, car rental, transfers, excursions. Honeymoon packages quotation aNd group quotation Amadeus system, issuing of flight tickets, headed by mask, queues control, refunds, re- broadcast Customer service Sales department: flight tickets, train, boat, car rental, transfers, excursions. Honeymoon packages quotation aNd group quotation Amadeus system, issuing of flight tickets, headed by mask, queues control, refunds, re- broadcast



Travisky

• Barcelona Area, Spain

• Reservations Agent

  • Nov 2007 - Aug 2008

  Specialist in booking Spa and ski destinations, forfeit pass, markets such as Spain, France and Italy Quality control,in order to make sure standard are met. Specialist in booking Spa and ski destinations, forfeit pass, markets such as Spain, France and Italy Quality control,in order to make sure standard are met.



ORIZONIA CORPORACION

• Spain
• Travel Arrangements
• 1 - 100 Employee

• Reservations Agent

  • Apr 2007 - Nov 2007

  Travel consultant and air ticketing, Caribbean islands, Europa, Asia and South Africa markets Book flight,hotel room, and arrange any other plan for my clients and also have extensive knowledge about various countries, visa, geography, weather, history languages and customs. Travel consultant and air ticketing, Caribbean islands, Europa, Asia and South Africa markets Book flight,hotel room, and arrange any other plan for my clients and also have extensive knowledge about various countries, visa, geography, weather, history languages and customs.