Experience

Northlake Engineering, Inc. A Standex Electronics Company

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Inside Sales/Customer Service Representative

  • Dec 2017 - Present

  Provide feedback to management on product pricing, delivery, and service issues and considerationPartner with Buyers and Account Managers to provide assistance with quoting, lead qualifications, and order trackingCoordinate with Regional Sales Managers to maintain all accountsResponsible for internally managing the key accounts of the business and handling customer resolutions and disputesEnter new customer data and update changes to existing accounts in corporate databaseReceive customer requests via telephone or emailProcess daily orders and revision requests in SAPHandle inbound calls from new and existing customersRun daily/weekly delivery and open orders reports



Anytime Fitness

• United States
• Health, Wellness & Fitness
• 700 & Above Employee

• Manager

  • Apr 2016 - Aug 2017

  Promoted the health club both internally and externally Led daily operations of the health club including preventative maintenance of fitness equipment, replying to telephone inquiries, and responding to emails Oversaw personal training programs and other programs organized by the health clubEstablished relationships with area businesses, events, and fundraisers Provided club tours to members and potential members Promoted the health club both internally and externally Led daily operations of the health club including preventative maintenance of fitness equipment, replying to telephone inquiries, and responding to emails Oversaw personal training programs and other programs organized by the health clubEstablished relationships with area businesses, events, and fundraisers Provided club tours to members and potential members



Airflow Technology

• United States
• Hospitals and Health Care

• Human Resources Administrator/Executive Assistant

  • Dec 2012 - Feb 2016

  Prepared expense reports Planned travel arrangements for President and Key Executives Organized company sponsored events Coordinated daily schedule for all Key Executives Evaluated and reviewed employment applicationsRecruited and promoted qualified candidates for open positionsWorked with hiring managers to ensure adequate staffing levels Coordinated with outside consultants and staffing agencies to ensure qualified recruitment Administered 401K program, merged the plan with parent company Aided in administering employee benefits program and worker's compensation plans Maintained I-9, EEO, attendance, medical/legal, and worker’s compensation records, updated and audited regularlyRecorded, processed and verified personnel related documentation Interviewed and conducted new hire orientations, including personnel policies, benefits, and procedures Provided guidance to employees and supervisorsInvestigated matters where answers were unavailable or not readily accessible, answered inquiries Provided support to supervisors/managers on compliance, disciplinary and/or termination matters Arranged for advertising or posting of job vacancies Prepared badges, passes, and identification cards, and performed other security-related duties Processed weekly and biweekly ADP payroll reports Supported and participated on the safety committee



IMS FastPak

• Administrative Assistant/Payroll Coordinator

  • Nov 2008 - Dec 2012

  Processed weekly payroll reports and issued time cards Ran daily reports including backorder report, late/held order report Maintained productivity and inventory logs, created purchase orders Managed ISO quality Coordinated corporate events and maintained a positive relationship with all outside vendors Re-coded and set up items in JD Edwards system Processed and maintained orders that came in via phone and web Extensive verbal and email communication with sales field, corporate personnel and warehouseAnswered main line phone calls, ordered supplies and greeted visitors Ordered all company supplies, responsible for recording and replenishing supply inventory



IEA. Inc

• Technology, Information and Internet
• 1 - 100 Employee

• Purchasing/Production/Planning Assistant

  • Aug 2007 - Jul 2008

  Managed and monitored MRP Reports to ensure inventory accuracy Processed labor reports for payroll Trained new hire expeditors and devised outline of training materials Generated charts and graphs supporting monthly sales and goals Created purchase orders and completed orders via phone and email Documented information for planned shipments Effectively communicated with departments to aid in efficient and effective inventory management Provided upper management with feedback during meetings



Bottom's Up Tanning

• United States
• Consumer Services

• Assistant Manager

  • May 2001 - Aug 2007

  Maintained salon order and cleanliness Ordered salon products and scheduled appointments throughout the day Educated new customers on tanning procedures Coordinated employee schedules and meetings Maintained salon order and cleanliness Ordered salon products and scheduled appointments throughout the day Educated new customers on tanning procedures Coordinated employee schedules and meetings