Elisa Penning

Homemaker Companion Program Supervisor at Horizon Home Care & Hospice
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Contact Information
us****@****om
(386) 825-5501
Location
US
Skills

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Bio

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Credentials

  • Certified Dementia Practitioner
    National Council of Certified Dementia Practitioners
    Jan, 2019
    - Oct, 2024

Experience

  • Horizon Home Care & Hospice
    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Homemaker Companion Program Supervisor
      • Dec 2015 - Present

      Supervise team of 25 non-clinical field staff (conducting interviews, orientation, performance evaluations, team meetings and educational in-services) Admit and case manage caseload of over 100 patients and correspond regular updates as applicable with their related parties or skilled teams Oversee patient billing, employee payroll, and office operations including triaging incoming and outgoing Supportive Home Care referrals Supervise team of 25 non-clinical field staff (conducting interviews, orientation, performance evaluations, team meetings and educational in-services) Admit and case manage caseload of over 100 patients and correspond regular updates as applicable with their related parties or skilled teams Oversee patient billing, employee payroll, and office operations including triaging incoming and outgoing Supportive Home Care referrals

  • Extension, Inc
    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Scheduling Coordinator
      • Aug 2015 - Dec 2015

      Worked at Horizon Home Care & Hospice initially through temp agency Scheduled intermittent home health aide bathing visits for skilled home care patients during regular employee leave of absence Assisted in audit work alongside CEO and COO Worked at Horizon Home Care & Hospice initially through temp agency Scheduled intermittent home health aide bathing visits for skilled home care patients during regular employee leave of absence Assisted in audit work alongside CEO and COO

  • CapTel, Inc.
    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Human Resources Assistant
      • Mar 2010 - Aug 2015

      Captioned phone calls for the hearing impaired Supervised team of twenty captionists enhancing quality control Transitioned to HR role, tracked 800 employees' attendance, corrective action and FMLA paperwork Captioned phone calls for the hearing impaired Supervised team of twenty captionists enhancing quality control Transitioned to HR role, tracked 800 employees' attendance, corrective action and FMLA paperwork

  • Stay at Home Mom
    • United Kingdom
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Domestic Engineer
      • May 2009 - Feb 2010

      Blessed to stay home after the birth of first of two sons Blessed to stay home after the birth of first of two sons

  • Hooligan's Super Bar
    • Bartender/Server
      • Sep 2004 - May 2009

      Provided a contagious and delightful disposition in stressful situations Illustrated time management by having these jobs listed and classes simultaneously Displayed ability to work well as part of a team and individually Provided a contagious and delightful disposition in stressful situations Illustrated time management by having these jobs listed and classes simultaneously Displayed ability to work well as part of a team and individually

  • Apexx Group
    • United States
    • Market Research
    • 1 - 100 Employee
    • Marketing Consultant Intern
      • Sep 2006 - Apr 2007

      Participated in data collection and analysis via telecommunications Maximized customer loyalty and profitability by organizing gathered statistics to present to client Maintained accounts for Drummond American and Corporate Express Participated in data collection and analysis via telecommunications Maximized customer loyalty and profitability by organizing gathered statistics to present to client Maintained accounts for Drummond American and Corporate Express

  • Wolski's Tavern
    • United States
    • Restaurants
    • Bartender/Server
      • Sep 2004 - Mar 2007

      Provided excellent customer service in a fast-paced environment Assisted staff and management maintain business operations Provided excellent customer service in a fast-paced environment Assisted staff and management maintain business operations

Education

  • University of Wisconsin
    Bachelor of Arts, Journalism and Mass Communications (Emphasis on PR / Advertising); English
    2001 - 2007

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