Elisa Nicoli
Marketing & E-Commerce Specialist at BAKEL- Claim this Profile
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English Full professional proficiency
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French Professional working proficiency
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Spanish Professional working proficiency
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Portuguese Elementary proficiency
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Arabic Elementary proficiency
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Italiano Native or bilingual proficiency
Topline Score
Bio
Credentials
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Business Management & Entrepreneurship Course
Job & SchoolSep, 2019- Nov, 2024 -
Langue Française B2
Università degli Studi di TriesteSep, 2017- Nov, 2024 -
BULATS Business English C1
University of CambridgeJun, 2011- Nov, 2024 -
Ground Hostess
Work in TourJun, 2011- Nov, 2024
Experience
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BAKEL
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Italy
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Personal Care Product Manufacturing
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1 - 100 Employee
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Marketing & E-Commerce Specialist
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Jan 2022 - Present
• 2022: responsible for the implementation of company's US E-Commerce platform: direct point of contact for American marketing agencies in charge of the website creation, implementation of the influencer marketing strategy in the USA, Shopify Plus platform management and other integrative platforms and plug-ins (e.g. Klaviyo, Gorgias etc);• 2022: negotiation with company's logistics partner in the USA; logistics platform development and integration with company's Shopify platform; responsible for product shipments to the warehouse in the US; • 2023: Company's "Magento 2" E-Commerce management (Italian Store + other European countries Stores); translation into French and development of French E-Commerce Store; use of HTML; collaboration with the Graphic Designer to generate digital banners and other digital materials; creation of landing pages (WordPress);• 2023: development and integration of AI Skin Analysis & Diagnostic tool on company’s website;• Y-2022/2023: Copywriting activities: translation and revision of texts in Italian,English and French for corporate communications; revision of descriptions in Italian/English/French on product packaging;• Digital marketing and influencer marketing activities: support in the creation of creative content (Instagram Reels, videos and in-feed posts), monitoring on influencer strategy on TikTok and Instagram;• Benchmark analysis on beauty and skincare competitors to study current and new products. Show less
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Sales Coordinator
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Feb 2020 - Dec 2021
• IT + ROW B2B and B2C order processing management;• Order transmission to Logistics partner;• Elaboration of price quotations, price lists and Sales Conditions; • Gathering and managing customer data;• Processing company receipts, invoices, credit notes and bills;• Customer care and after-sales service support;• Processing returns and elaboration of non-conformity reports; • Assisting with inventory control;• Archive and correspondence management.
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Gifrab Italia S.p.A.
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Italy
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Apparel & Fashion
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100 - 200 Employee
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Customer Service Sales Assistant
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Jun 2018 - Nov 2018
Undertook retail and customer care service during University in order to gain experience in the fashion industry. Undertook retail and customer care service during University in order to gain experience in the fashion industry.
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Education
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2021 - 2021
24ORE Business School
Executive Master, Luxury Marketing, Communication & Merchandising -
2015 - 2019
Università degli Studi di Trieste
Master's Degree in Diplomacy and International Relations, Scienze Internazionali e Diplomatiche -
2018 - 2018
Italian Embassy in Australia
MAECI-CRUI Internship, Diplomacy and International Relations -
2015 - 2016
Change The World MUN Rome
Global Affairs Course - Associazione Diplomatici -
2011 - 2015
Università degli Studi di Trieste
Bachelor's Degree in Diplomacy and International Relations, Scienze Internazionali e Diplomatiche -
2005 - 2010
Liceo Classico Dante Alighieri
Diploma, Liceo Classico
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