Experience

EDSI

• United States
• Professional Training and Coaching
• 400 - 500 Employee

• Project Manager

  • Mar 2022 - Present

  United States



EDSI

• Quality Assurance Specialist

  • Aug 2019 - Apr 2022



KRA Corporation

• United States
• Professional Training and Coaching
• 100 - 200 Employee

• Career Agent

  • Sep 2017 - Aug 2019

• Customer Service Specialist

  • Sep 2016 - Aug 2019

  • Welcome visitors - greeting them in person and on the telephone • Work with customers to build resumes, complete applications, create cover letters and other job seeking related correspondence • Assist job seekers to utilize resources for job search including computers, Internet, office equipment and other services provided through Partners • Maintain relationships with all Career Center staff and One-Stop staff • Maintain open and timely communication with related support and… Show more • Welcome visitors - greeting them in person and on the telephone • Work with customers to build resumes, complete applications, create cover letters and other job seeking related correspondence • Assist job seekers to utilize resources for job search including computers, Internet, office equipment and other services provided through Partners • Maintain relationships with all Career Center staff and One-Stop staff • Maintain open and timely communication with related support and managerial staff in all areas pertaining to the program, customers, completion statistics, referral-sources, contract fulfillment and other important measurements of program success. • Maintain a clean and orderly Career Center work area, keeping the appearance interesting, motivating and inviting • Maintain supplies and equipment inventory, arranging for repairs or replacement needs and/or reporting such needs. • Perform special assignments and duties as required



Community Renewal Team, Inc.

• United States
• Non-profit Organizations
• 200 - 300 Employee

• Receptionist

  • Mar 2013 - Sep 2016

  395 Wethersfield Ave. Hartford,CT 06114 • Welcome visitors on average 150+ daily - greeting them in person and on the telephone • Create and update reports and spreadsheets for the department • Refer customers efficiently to case managers and to agency programs • Assist in the coordination and scheduling of all aspects of program development • Resolve administrative problems and inquiries • Handle requests for information and data while complying with procedures, rules, and regulations • Maintain fax machines, send,… Show more • Welcome visitors on average 150+ daily - greeting them in person and on the telephone • Create and update reports and spreadsheets for the department • Refer customers efficiently to case managers and to agency programs • Assist in the coordination and scheduling of all aspects of program development • Resolve administrative problems and inquiries • Handle requests for information and data while complying with procedures, rules, and regulations • Maintain fax machines, send, retrieve and route incoming faxes • Perform clerical functions such as filing, photocopying, and collating • Maintain safe and clean reception area Show less