Experience

NYC Correctional Health Services
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Patient Services Coordinator manager

  • Jan 2023 - Present


Quartet Behavioral Spectrum Services

• Behavioral Health Technician

  • Jun 2022 - Jun 2023

  > Work in home, community or school setting to support children with autism. > Implement the program as designed, targeting specific goals to improve the child overall. > Development, including language, joint attention, functional play, social skills and learning readiness skills. > Take accurate and consistent data, in addition to graphing child progress daily. > Collaborate and communicate with all team members to ensure treatment integrity. > Participate in discussions about the child's development and future directions for the program. > Attend and participate in the Social Skills group with personal clients and other clients at the Clinic. Show less



Mount Sinai Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Office Assistant

  • Feb 2022 - Aug 2022

  • Usage of EPIC Software Program. • Provided administrative support to Faculty Practice Group Team in office. • Book, reschedule, cancel Emergency Department follow up appointments to medical departments. • Conducted Imaging Authorization for CT, MRI and Ultrasounds by patient insurances. • Scanned multiple different documents into EPIC software to correct medical record number by patient. • Answered telephones and emails in prompt manner, taking messages and transferring calls. • Performed basic bookkeeping daily to Supervisor of Emergency Department workload, completed work and any escalations that needs to be reported to management. - Working varied shifts, days, evenings, weekends and holidays as needed. - Utilizes xchangER for reconciliation of ambulance call reports. - Interacts with physicians and Emergency Room personnel in performance of referral duties - Checks patients’ insurance to verify eligibility and benefits to determine if there are any Managed Care issues. - Identifies PCP, schedules primary care services according to PCP verification process, and escalates and PCP issues to management. - Coordinates outside Primary Care Provider /PCP referrals. - Assists with billing projects, Imaging authorizations, and clerical tasks. - Maintains strict confidentiality. Show less



The Duke On 42nd Street

• United States
• Entertainment Providers
• 1 - 100 Employee

• Usher

  • Jul 2017 - Jun 2020

  • Control of Fire Panel during shows and rehearsals • Usage of walkie talkies conducting clear communication with management and team. • Facilitate the movement of patrons to their seats in an orderly and comfortable fashion • Responsible for Greeting, checking tickets, offering information and answering to guest questions • Providing patrons with programs and other relevant materials. • Maintaining the entrance area clean and escorting patrons who need assistance. • Control of Fire Panel during shows and rehearsals • Usage of walkie talkies conducting clear communication with management and team. • Facilitate the movement of patrons to their seats in an orderly and comfortable fashion • Responsible for Greeting, checking tickets, offering information and answering to guest questions • Providing patrons with programs and other relevant materials. • Maintaining the entrance area clean and escorting patrons who need assistance.



Social Security Administration

• Government Administration
• 700 & Above Employee

• Pathways Intern/ Level: GS-0399-3

  • Jul 2019 - Sep 2019

  Internship with Social Security Administration • Usage of Software Programs/ PCOM • Provided benefit verification letters using PCOM software program to the public at window. • Contacted Clients via phone to respond to inquires or to notify them of claim investigation or appointment reminders. • Served as a liaison between the public and the Social Security Administration • Developed an understanding of Social Security System procedures and policies in the high-volume workplace. Internship with Social Security Administration • Usage of Software Programs/ PCOM • Provided benefit verification letters using PCOM software program to the public at window. • Contacted Clients via phone to respond to inquires or to notify them of claim investigation or appointment reminders. • Served as a liaison between the public and the Social Security Administration • Developed an understanding of Social Security System procedures and policies in the high-volume workplace.



The Urban Assembly School for the Performing Arts

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Advisor

  • Mar 2018 - Jun 2018

  • Advised and counseled students regarding career selections, job searches and internships. • Familiarized students with financial aid procedures and application requirements. • Designed and implemented comprehensive college guidance program for students. • Partnered with HS faculty to support students in preparing for college entrance exams and their application process. • Advised and counseled students regarding career selections, job searches and internships. • Familiarized students with financial aid procedures and application requirements. • Designed and implemented comprehensive college guidance program for students. • Partnered with HS faculty to support students in preparing for college entrance exams and their application process.



GMHC

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Intake Specialist / Client Navigator Assistant

  • Sep 2017 - Dec 2017

  • Conducted intake interviews to determine eligibility for program enrollment. • Obtained all necessary clinical information to tailor client’s profile according to their needs. • Assign patients to the appropriate Practitioners and programs. • Created statistical and demographic reports on clients who completed the intake process. • Maintain accuracy and confidentiality of patients and physician information that’s entered into the database. • Conducted intake interviews to determine eligibility for program enrollment. • Obtained all necessary clinical information to tailor client’s profile according to their needs. • Assign patients to the appropriate Practitioners and programs. • Created statistical and demographic reports on clients who completed the intake process. • Maintain accuracy and confidentiality of patients and physician information that’s entered into the database.