Elisa Castillo

Director of domestic violence services at ACTS
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Director of domestic violence services
      • Oct 2021 - Present

    • Residential coordinator

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Break the Cycle Coordinator
      • Nov 2018 - Oct 2021

      *Provides Safety planning, Crisis interventions, and emotional support to victims of domestic violence, sexual assault, human trafficking, and stalking. *Provides Short-term case management, which includes education about DV/SV, the civil and criminal legal process. *Provides and connects clients to other county and community resources. *Assist clients and their children that have language barriers to connect to services in the community. *Accompaniment and assist clients to court for protective orders hearings. *Enters Demographic information of clients into the Nintex software, including keeping records of clients for at least 3yrs. *Participates in meetings and trainings as needed it. *Provides support and back-up to other advocates including advocacy services in other county sites. *Run support groups at the Domestic Violence Shelter and at the Progreso building on the south county area. *Other duties assigned.

    • Government Administration
    • 700 & Above Employee
    • Victim Witness Case Manager
      • Jun 2017 - Nov 2018

      *Provides information on victimization. *Provides information on crime prevention. *Provides information on victims' legal rights and protections. *Provides information on the criminal justice process. *Provides emotional support to victims. *Helps victims with safety planning including victim impact statements. *Helps victims with victim compensation applications. *Helps victims submit comments to courts and parole boards. *Assist with intervening with creditors, landlords, and employers on behalf of victims. *Helps victims find shelter and transportation. *Provides referrals for other services for victims; Helping to arrange funerals. *Notified victims of inmates' release or escape. *Accompany victims to the criminal proceedings. *Provides culturally sensitive and survivor-centered education on the rights of survivors, including outside resources. *Other duties assigned.

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Residential Supervisor
      • Dec 2009 - Jun 2011

      *Directly supervise all residential staff. *Maintain fully-staffed schedule 24hrs a day. *Maintain on-going, user-friendly, up to date communication with all residential staff. *Complete warnings, memos, performance appraisals and all necessary human resources paperwork for residential staff. *Function as an integral part of the leadership team at Shelter. *Complete and review documentation ensuring accurate and professional completion in accordance with agency standard that include logs, case notes, incident reports, etc. *Act as advocate for victims of domestic and sexual violence. *Intakes for families entering the program.

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Court coordinator
      • Oct 2005 - Jun 2011

      *Worked with victims of domestic violence, sexual violence, and stalking. *Interview victims over the phone or in person. *Fill out protective orders, custody, child support, Tanf, Medicaid, and Snap applications. Accompany clients for civil and criminal hearings. *Liasons between clients, prosecutors, magistrates, lawyers, DSS, immigration agencies, and any other organizations. *Do presentations including run a support group for victims of a crime. *Worked with victims of domestic violence, sexual violence, and stalking. *Interview victims over the phone or in person. *Fill out protective orders, custody, child support, Tanf, Medicaid, and Snap applications. Accompany clients for civil and criminal hearings. *Liasons between clients, prosecutors, magistrates, lawyers, DSS, immigration agencies, and any other organizations. *Do presentations including run a support group for victims of a crime.

Education

  • University of Phoenix
    2011 - 2017

Community

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