Elisa Castillo
Director of domestic violence services at ACTS- Claim this Profile
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Bio
Experience
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ACTS
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United States
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Individual and Family Services
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1 - 100 Employee
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Director of domestic violence services
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Oct 2021 - Present
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Residential coordinator
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The Women's Center
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United States
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Mental Health Care
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1 - 100 Employee
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Break the Cycle Coordinator
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Nov 2018 - Oct 2021
*Provides Safety planning, Crisis interventions, and emotional support to victims of domestic violence, sexual assault, human trafficking, and stalking. *Provides Short-term case management, which includes education about DV/SV, the civil and criminal legal process. *Provides and connects clients to other county and community resources. *Assist clients and their children that have language barriers to connect to services in the community. *Accompaniment and assist clients to court for protective orders hearings. *Enters Demographic information of clients into the Nintex software, including keeping records of clients for at least 3yrs. *Participates in meetings and trainings as needed it. *Provides support and back-up to other advocates including advocacy services in other county sites. *Run support groups at the Domestic Violence Shelter and at the Progreso building on the south county area. *Other duties assigned.
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Prince William County
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Government Administration
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700 & Above Employee
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Victim Witness Case Manager
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Jun 2017 - Nov 2018
*Provides information on victimization. *Provides information on crime prevention. *Provides information on victims' legal rights and protections. *Provides information on the criminal justice process. *Provides emotional support to victims. *Helps victims with safety planning including victim impact statements. *Helps victims with victim compensation applications. *Helps victims submit comments to courts and parole boards. *Assist with intervening with creditors, landlords, and employers on behalf of victims. *Helps victims find shelter and transportation. *Provides referrals for other services for victims; Helping to arrange funerals. *Notified victims of inmates' release or escape. *Accompany victims to the criminal proceedings. *Provides culturally sensitive and survivor-centered education on the rights of survivors, including outside resources. *Other duties assigned.
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Shelter House, Inc
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Residential Supervisor
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Dec 2009 - Jun 2011
*Directly supervise all residential staff. *Maintain fully-staffed schedule 24hrs a day. *Maintain on-going, user-friendly, up to date communication with all residential staff. *Complete warnings, memos, performance appraisals and all necessary human resources paperwork for residential staff. *Function as an integral part of the leadership team at Shelter. *Complete and review documentation ensuring accurate and professional completion in accordance with agency standard that include logs, case notes, incident reports, etc. *Act as advocate for victims of domestic and sexual violence. *Intakes for families entering the program.
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ACTS
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United States
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Individual and Family Services
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1 - 100 Employee
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Court coordinator
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Oct 2005 - Jun 2011
*Worked with victims of domestic violence, sexual violence, and stalking. *Interview victims over the phone or in person. *Fill out protective orders, custody, child support, Tanf, Medicaid, and Snap applications. Accompany clients for civil and criminal hearings. *Liasons between clients, prosecutors, magistrates, lawyers, DSS, immigration agencies, and any other organizations. *Do presentations including run a support group for victims of a crime. *Worked with victims of domestic violence, sexual violence, and stalking. *Interview victims over the phone or in person. *Fill out protective orders, custody, child support, Tanf, Medicaid, and Snap applications. Accompany clients for civil and criminal hearings. *Liasons between clients, prosecutors, magistrates, lawyers, DSS, immigration agencies, and any other organizations. *Do presentations including run a support group for victims of a crime.
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Education
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University of Phoenix