International Online Sales Assistant

• Aug 2021 - Present

Online Sales Assistant

• Feb 2021 - Present

Office administrator/Translator

• Nov 2019 - May 2020

Traineeship in a translation company performing both administrative duties and translations/ proofreading of individual and business clients’ documents. I coordinated the team in order to take care of ongoing translation projects with fast paced rhythms, achieving great results in office management tasks and customer satisfaction. •I completed several translations and proofreading daily, becoming one of the main assets for Italian into English translations; •I helped in the localisation for one of the agency’s business client, helping in the testing of website usability and checking for any text related issues; •I was responsible for the communication with one of the existing clients, generating quotes and confirming orders for ongoing translation projects, coordinating the team with the organisation and delivery of tasks; •I handled clients’ enquiries via different communication channels (face to face, phone, email) providing help, information and attentive customer service. Key achievements Having demonstrated a professional and motivated attitude for the job, I was trusted to help with the coordination for an important business client’s on-going project and also providing training for new interns to prepare them for the job. Show less

English and Italian teacher

• Jul 2018 - Sep 2018

I held 1:1 and group lessons both in Italian and English for adults and kids from 5 to 12. •I held private Italian lessons for non-native-speaker adults, teaching basic to intermediate level grammar, promoting active interaction and conversational activities to improve the student’s confidence in the use of the target language; •I organised and held English group lessons for kids from 5 to 12 who had 0 to very little knowledge of the language, coming up with creative ideas to keep them entertained and interested in the lessons, teaching them basic vocabulary in fun and engaging ways. Key achievements I learned how to organise my time in order to create effective learning experience within the time of an hour plus developed interpersonal communication skills to engage students and keep them interested. Show less

Conference Assistant

• Aug 2015 - Aug 2015

Help with the set-up of the conference spaces and provide help and information to international guests. Help with the set-up of the conference spaces and provide help and information to international guests.