Experience

Massey Services, Inc.

• United States
• Consumer Services
• 700 & Above Employee

• Business Analyst Intern

  • May 2023 - Present

  Assist with identifying internal business procedures that will help the company become more efficient when accepting new vendors. Completed past projects that consist of collecting the number of sales that was initiated in each region of Florida and the aging accounts that has not provided payment to service which supports new business strategy recommendations. Gather ideas that would support any new business processes that would be implemented to the company. Use Excel and pivot table to manipulate data that would provide clarity for important business decisions Show less



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Customer Service Staff

  • Aug 2020 - Jun 2023

  Maintained confidentiality of customer information and handled cash with care during money service transactions which is not limited to Lottery, Western Union, Money Order, and Checking Cashing. Provide effective cooperation in completing nightly duties that is assigned to specific associates as a Front-End Coordinator. Accurately balance our cash over/short at the end of the night to ensure that the store did not have a significant loss or gain in cash through store transactions which is reported to cooperate (for reporting on balance sheets and income statements. Show less

• Cashier

  • Aug 2020 - Jan 2022

  Assist customer's transactions and guide the customer's to the isle where the product can be found. Manage customer's change and coupons after all of them have been bag and place into the customer's cart. Encouraged customers to use promotional in-store coupons to increase the company’s profits which contributes about 2% of net sales. Maintained POS system and register to decrease the chance of any unnecessary repair expenses. Assisted in promotion of reusable bags to help reduce the amount of plastic bags purchase for the operation. Show less



Osceola County Tax Collector

• United States
• Restaurants
• 1 - 100 Employee

• Call Center Intern

  • Mar 2022 - Aug 2022

  Collect all documents that clients provide to determine if they have the required document needed for issuance of Florida state ID, state driving test, and changes in ownership of property. Comply with and follow constant changes of requirements when issuing an ID. Inspect vehicles that are out of state and record VIN and milage for the other department to issue Florida license plate. Collect all documents that clients provide to determine if they have the required document needed for issuance of Florida state ID, state driving test, and changes in ownership of property. Comply with and follow constant changes of requirements when issuing an ID. Inspect vehicles that are out of state and record VIN and milage for the other department to issue Florida license plate.