Elinoy Sha'er

Senior Project Manager, Customer Strategy and Digital at NGG Global Consulting Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Israel, IL

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Experience

    • Israel
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Project Manager, Customer Strategy and Digital
      • Jun 2021 - Present

      • Management of engineers across multiple projects, including professional and skill development • Leading end-to-end customer management, from initial quote to final decision, identifying business opportunities, and maintaining continuous contact with major point of contact • Leading and executing customer experience management strategies for premium brands utilizing diverse methodologies • Analyzing organizational readiness for client management and adapting an operating model to various populations • Leading 360 customer management, customer experience, research management, and satisfaction indicators • Evaluating organizational readiness for digital transformation and formulating an appropriate actionable plan • Leading organizational transformation by managing decision-making processes, system flexibility, and change management • Identifying and prioritizing opportunities to improve performance, emphasizing automation and digitization, including ROI calculations • Defining sales processes and adapting them to organizational systems • Managing PMO activity for cross-organizational projects in the public sector Show less

    • Israel
    • Financial Services
    • 500 - 600 Employee
    • Project Manager
      • Jan 2020 - May 2021

      • Support the organization's digital strategy by setting up a dedicated team • Characterization and implementation of digitization and automation processes (RPA) to streamline work processes that have helped increase operational efficiency • Reduction of procurement expenses through planning and implementation of a logistics procurement system and inventory managemen • Support the organization's digital strategy by setting up a dedicated team • Characterization and implementation of digitization and automation processes (RPA) to streamline work processes that have helped increase operational efficiency • Reduction of procurement expenses through planning and implementation of a logistics procurement system and inventory managemen

    • Israel
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Consultant
      • Jan 2017 - 2018

      • Participating in professional and dynamic teams (operations, supply chains, technological systems, etc.) in order to provide engineering solutions to leading companies in private, public, business and institutional sectors • Connecting with key contacts, the accompaniment and assimilation of business strategies built during designated projects • Collecting soft information: business conduct, organizational structure and internal interfaces • Collecting quantitative data and analyzing it, using generic and unique methodologies that were developed specifically • Practical practice: in-depth diagnosis of business units, characterizing Excel tools and adapting them to customer requirements, building a manpower standard, formulating and formulating solution concepts, constructing a complex work plan while accompanying implementation and assimilation • Complete control over presentation and presentation of presentations Show less

    • Israel
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • ssistant Flight Safety Manager, Flight Safety Information System Manager and Air Safety Coordinator
      • Jan 2015 - Dec 2016

      • Improving and monitoring data, Characterization, training and assimilation of information systems • Preparing statistical reports, identifying risks and proposing prevention alternatives • Improving and streamlining processes for the prevention of air accidents • Improving and monitoring data, Characterization, training and assimilation of information systems • Preparing statistical reports, identifying risks and proposing prevention alternatives • Improving and streamlining processes for the prevention of air accidents

    • Israel
    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • Customs Broker
      • Jun 2014 - Dec 2015

      • Data entry in the logistics system, coordinated with the Israel Customs Authority • Ordering a land carrier for deliveries, continuous contact with airlines, price coordination and ongoing handling of customs, security and fees • Data entry in the logistics system, coordinated with the Israel Customs Authority • Ordering a land carrier for deliveries, continuous contact with airlines, price coordination and ongoing handling of customs, security and fees

    • Israel
    • Education Administration Programs
    • 1 - 100 Employee
    • Chairman Of The Board Of Directors
      • Mar 2014 - Mar 2015

Education

  • Jolt.io
    Business, 21ST Century Skills, Technology
    2019 -
  • Irit Rahamim
    Production and management, Productions evens
    2019 - 2019
  • Ariel University
    Bachelor of Science - BS, Bechelor of Science - BS, Industrial Engineering
    2013 - 2017

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