Elinoy Sha'er
Senior Project Manager, Customer Strategy and Digital at NGG Global Consulting Solutions- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
NGG Global Consulting Solutions
-
Israel
-
Business Consulting and Services
-
1 - 100 Employee
-
Senior Project Manager, Customer Strategy and Digital
-
Jun 2021 - Present
• Management of engineers across multiple projects, including professional and skill development • Leading end-to-end customer management, from initial quote to final decision, identifying business opportunities, and maintaining continuous contact with major point of contact • Leading and executing customer experience management strategies for premium brands utilizing diverse methodologies • Analyzing organizational readiness for client management and adapting an operating model to various populations • Leading 360 customer management, customer experience, research management, and satisfaction indicators • Evaluating organizational readiness for digital transformation and formulating an appropriate actionable plan • Leading organizational transformation by managing decision-making processes, system flexibility, and change management • Identifying and prioritizing opportunities to improve performance, emphasizing automation and digitization, including ROI calculations • Defining sales processes and adapting them to organizational systems • Managing PMO activity for cross-organizational projects in the public sector Show less
-
-
-
Phoenix Holdings קבוצת הפניקס
-
Israel
-
Financial Services
-
500 - 600 Employee
-
Project Manager
-
Jan 2020 - May 2021
• Support the organization's digital strategy by setting up a dedicated team • Characterization and implementation of digitization and automation processes (RPA) to streamline work processes that have helped increase operational efficiency • Reduction of procurement expenses through planning and implementation of a logistics procurement system and inventory managemen • Support the organization's digital strategy by setting up a dedicated team • Characterization and implementation of digitization and automation processes (RPA) to streamline work processes that have helped increase operational efficiency • Reduction of procurement expenses through planning and implementation of a logistics procurement system and inventory managemen
-
-
-
NGG Global Consulting Solutions
-
Israel
-
Business Consulting and Services
-
1 - 100 Employee
-
Senior Consultant
-
Jan 2017 - 2018
• Participating in professional and dynamic teams (operations, supply chains, technological systems, etc.) in order to provide engineering solutions to leading companies in private, public, business and institutional sectors • Connecting with key contacts, the accompaniment and assimilation of business strategies built during designated projects • Collecting soft information: business conduct, organizational structure and internal interfaces • Collecting quantitative data and analyzing it, using generic and unique methodologies that were developed specifically • Practical practice: in-depth diagnosis of business units, characterizing Excel tools and adapting them to customer requirements, building a manpower standard, formulating and formulating solution concepts, constructing a complex work plan while accompanying implementation and assimilation • Complete control over presentation and presentation of presentations Show less
-
-
-
IAI - Israel Aerospace Industries
-
Israel
-
Defense and Space Manufacturing
-
700 & Above Employee
-
ssistant Flight Safety Manager, Flight Safety Information System Manager and Air Safety Coordinator
-
Jan 2015 - Dec 2016
• Improving and monitoring data, Characterization, training and assimilation of information systems • Preparing statistical reports, identifying risks and proposing prevention alternatives • Improving and streamlining processes for the prevention of air accidents • Improving and monitoring data, Characterization, training and assimilation of information systems • Preparing statistical reports, identifying risks and proposing prevention alternatives • Improving and streamlining processes for the prevention of air accidents
-
-
-
Fritz Logistics & Forwarding - Supply Chain Solutions Israel
-
Israel
-
Transportation, Logistics, Supply Chain and Storage
-
100 - 200 Employee
-
Customs Broker
-
Jun 2014 - Dec 2015
• Data entry in the logistics system, coordinated with the Israel Customs Authority • Ordering a land carrier for deliveries, continuous contact with airlines, price coordination and ongoing handling of customs, security and fees • Data entry in the logistics system, coordinated with the Israel Customs Authority • Ordering a land carrier for deliveries, continuous contact with airlines, price coordination and ongoing handling of customs, security and fees
-
-
-
Student Union of Ariel University
-
Israel
-
Education Administration Programs
-
1 - 100 Employee
-
Chairman Of The Board Of Directors
-
Mar 2014 - Mar 2015
-
-
Education
-
Jolt.io
Business, 21ST Century Skills, Technology -
Irit Rahamim
Production and management, Productions evens -
Ariel University
Bachelor of Science - BS, Bechelor of Science - BS, Industrial Engineering