Eline Krauland

Account Manager at Hidden Profits Marketing
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Contact Information
us****@****om
(386) 825-5501
Location
Amsterdam, North Holland, Netherlands, NL
Languages
  • German Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Norwegian Native or bilingual proficiency
  • French Limited working proficiency
  • Dutch Elementary proficiency

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Credentials

  • Digital Leadership
    Growth Tribe
    Jan, 2023
    - Nov, 2024
  • Fundamentals of digital marketing
    Google
    Dec, 2022
    - Nov, 2024
  • Presentation Skills
    University of Amsterdam
    Jun, 2022
    - Nov, 2024
  • CAE
    Cambridge Assessment
  • Delf
    CIEP
  • FCE
    Cambridge Assessment
  • Skilehrer Anwärter
    Kärtner Skischulverband
  • Skilehrer Landeslehrer 1
    Kärnter Skischulverband

Experience

  • Hidden Profits Marketing
    • Netherlands
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Sep 2022 - Present

      • Account Management of 4 main clients across DACH market to expand business and drive growth via digital channels • Coordination of online marketing campaigns/prrojects, websites and content • Enabled cross-collaboration between sales, marketing, and creatives, including the operational management of online marketers • Ensured client retention and client satisfaction through upselling, sales coaching and KPI Analysis • Account Management of 4 main clients across DACH market to expand business and drive growth via digital channels • Coordination of online marketing campaigns/prrojects, websites and content • Enabled cross-collaboration between sales, marketing, and creatives, including the operational management of online marketers • Ensured client retention and client satisfaction through upselling, sales coaching and KPI Analysis

  • Swapfiets
    • Netherlands
    • Consumer Goods Rental
    • 400 - 500 Employee
    • Customer Support Specialist - DE/AT
      • Sep 2021 - Jul 2022

      • Quality assurance for operational services to drive sales and revenue growth • Ensured brand growth in new markets by maintaining positive customer experience • Quality assurance for operational services to drive sales and revenue growth • Ensured brand growth in new markets by maintaining positive customer experience

  • DEGIRO
    • Netherlands
    • Financial Services
    • 100 - 200 Employee
    • Trading Assistant/ Jr. Business Developer DACH
      • Mar 2020 - Dec 2020

      • Business Development of online trading platform in DACH market • Client and crisis communication across the entire client life cycle (Onboarding, Transactions, KYC, EDD, Portfolio Transfers, Corporate Actions) • Cross functional collaboration with risk, brokerage and payments to resolve trading disputes • Business Development of online trading platform in DACH market • Client and crisis communication across the entire client life cycle (Onboarding, Transactions, KYC, EDD, Portfolio Transfers, Corporate Actions) • Cross functional collaboration with risk, brokerage and payments to resolve trading disputes

  • Study Association Aureus
    • Netherlands
    • Education
    • 1 - 100 Employee
    • Marketing Officer - Bachelor Club IBA
      • Sep 2018 - Jul 2019

      • Organization of monthly career and social events for the IBA study program • Responsible for Marketing and Promotion for these events via offline and online channels • Coordination of business trip to Hamburg and use of organizational skills in company contact, budgeting and logistics • Organization of monthly career and social events for the IBA study program • Responsible for Marketing and Promotion for these events via offline and online channels • Coordination of business trip to Hamburg and use of organizational skills in company contact, budgeting and logistics

  • Bagels & Beans
    • Netherlands
    • Restaurants
    • 200 - 300 Employee
    • Waitress
      • Sep 2018 - Jun 2019

  • Skischule Krabath
    • Austria
    • Ski Instructor
      • Dec 2015 - Feb 2017

      Instructing and teaching of various groups of children form different nationalities. Instructing and teaching of various groups of children form different nationalities.

Education

  • University of Amsterdam - Amsterdam Business School
    Master of Science - MS, Business Administration - Entrepreneurship and Management in the Creative Industries
    2021 - 2022
  • Vrije Universiteit Amsterdam (VU Amsterdam)
    Bachelor's degree, International Business Administration
    2017 - 2020
  • HEC Montréal
    Exchange Semester, Business Administration
    2019 - 2019
  • Europagymnasium Klagenfurt
    High School Diploma
    2011 - 2017

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