Experience

WLM
• United Kingdom
• Digital Communications and Outreach Officer

  • May 2022 - Present


Selfridges

• United Kingdom
• Retail
• 700 & Above Employee

• Luxury Bookseller

  • Oct 2021 - May 2022

  Delivering expertise on a wide range of literature in the form of high-end customer service. Delivering expertise on a wide range of literature in the form of high-end customer service.



Argos

• Malta
• Banking

• Customer Service Assistant

  • Jun 2019 - Jul 2021

  Delivered friendly and knowledgeable customer service in-person and over the telephone, processed insurance sales and store credit card applications to set data protection standards, was responsible for managing stock lists, delivering briefings, and taking minutes. Delivered friendly and knowledgeable customer service in-person and over the telephone, processed insurance sales and store credit card applications to set data protection standards, was responsible for managing stock lists, delivering briefings, and taking minutes.



Joensuu Central Library

• Library Assistant

  • May 2017 - Sep 2018

  As a seasonal employee I managed administrative tasks such as bookkeeping, cataloguing, and scheduling, organised works in accordance with the Dewey Decimal Classification system, produced eye-catching descriptions and summaries for new releases. As a seasonal employee I managed administrative tasks such as bookkeeping, cataloguing, and scheduling, organised works in accordance with the Dewey Decimal Classification system, produced eye-catching descriptions and summaries for new releases.



Hammaslahti Primary School

• Tutor for English as a Foreign Language

  • Jan 2016 - Jan 2017

  Produced age-appropriate and engaging learning materials for children aged 9-12, helped realise prescribed learning outcomes through personal tutoring. Advanced my skills in verbal communication, public presentation, instruction, and leadership. Produced age-appropriate and engaging learning materials for children aged 9-12, helped realise prescribed learning outcomes through personal tutoring. Advanced my skills in verbal communication, public presentation, instruction, and leadership.