Experience

Suusify
• Sweden
• Hospitality
• 1 - 100 Employee
• Team Member

  • Oct 2021 - Present

MiWell Nordic
• Sweden
• Hospitality
• 1 - 100 Employee
• Revenue Assistant

  • Jan 2017 - Present


Regus

• United States
• Telecommunications

• Customer Service Representative

  • Apr 2015 - Jan 2017

  Assist the clients with their day to day questions and requests, take care of supplier invoices, assist when questions regarding our invoices, make meeting room reservations. Assist the clients with their day to day questions and requests, take care of supplier invoices, assist when questions regarding our invoices, make meeting room reservations.



Hotel Lundia

• Sweden
• Hospitality
• 1 - 100 Employee

• Reservations Agent

  • Oct 2012 - Mar 2015

  Reservations for groups, conferences, banquettes, individual rooms reservations. Working with setup, configuration and OXI in Opera. Making sure PMS and CRS are working as should. Working with all setup in iHotelier (TravelClick). Reservations for groups, conferences, banquettes, individual rooms reservations. Working with setup, configuration and OXI in Opera. Making sure PMS and CRS are working as should. Working with all setup in iHotelier (TravelClick).



Hotel Finn

• Sweden
• Hospitality
• 1 - 100 Employee

• Reservations Agent

  • Oct 2012 - Mar 2015

  Reservations for groups, conferences, banquettes, individual rooms reservations. Working with setup, configuration and OXI in Opera. Making sure PMS and CRS are working as should. Working with all setup in iHotelier (TravelClick). Reservations for groups, conferences, banquettes, individual rooms reservations. Working with setup, configuration and OXI in Opera. Making sure PMS and CRS are working as should. Working with all setup in iHotelier (TravelClick).



Grand Hotel i Lund

• Sweden
• Hospitality
• 1 - 100 Employee

• Reservations Agent

  • Oct 2012 - Mar 2015

  Reservations for groups, conferences, banquettes, individual rooms reservations. Working with setup, configuration and OXI in Opera. Making sure PMS and CRS are working as should. Working with all setup in iHotelier (TravelClick). Reservations for groups, conferences, banquettes, individual rooms reservations. Working with setup, configuration and OXI in Opera. Making sure PMS and CRS are working as should. Working with all setup in iHotelier (TravelClick).



Skivarps Gästgivaregård

• Waitress

  • Jun 2009 - Dec 2014

  Extra during summer and holidays. Mise en place, serving, bar, dishes. Extra during summer and holidays. Mise en place, serving, bar, dishes.



Grand Hotel Lund

• Sweden
• Hospitality
• 1 - 100 Employee

• Front Office Agent

  • Sep 2010 - Oct 2012

  Day shift for almost 1.5 years, and night shift for 1 year. Check in, check out, assisting guests with e.g. dinner and taxi reservations. Some preparation for conferences. Day shift for almost 1.5 years, and night shift for 1 year. Check in, check out, assisting guests with e.g. dinner and taxi reservations. Some preparation for conferences.



Hotel Vestlia

• Front Office Agent

  • Jan 2010 - May 2010

  Check in, check out, assisting guests with e.g. dinner and taxi reservations. Responsible for conferences - preparation, service. Driving the shuttle between the hotel and train station. Check in, check out, assisting guests with e.g. dinner and taxi reservations. Responsible for conferences - preparation, service. Driving the shuttle between the hotel and train station.



Grand Hyatt Dubai

• United Arab Emirates
• Hospitality
• 100 - 200 Employee

• FO Trainee

  • Feb 2008 - Aug 2008

  Front desk & Grand Club: check in, check out, assisting guests with e.g. dinner and taxi reservations. Communication centre: transfer incoming calls and the ones within the hotel. VIP-team: check in, check out, assisting guests with e.g. dinner and taxi reservations. Control rooms before guest check in. Airport pick up. Phone calls to greet the guests after arrival and phone calls before departure. Front desk & Grand Club: check in, check out, assisting guests with e.g. dinner and taxi reservations. Communication centre: transfer incoming calls and the ones within the hotel. VIP-team: check in, check out, assisting guests with e.g. dinner and taxi reservations. Control rooms before guest check in. Airport pick up. Phone calls to greet the guests after arrival and phone calls before departure.



Golden Residence Hotel

• Germany
• Hospitality

• FO Trainee

  • Feb 2007 - Jul 2007

  Check in, check out, assisting guests with e.g. dinner and taxi reservations. Handling incoming phone calls. Check in, check out, assisting guests with e.g. dinner and taxi reservations. Handling incoming phone calls.