Experience

Sertec Inc

• United States
• Insurance
• 1 - 100 Employee

• Communications Specialist

  • Nov 2019 - May 2023

  • Managed incoming requests and implemented effective solutions to ensure timely and comprehensive resolution of issues, while also revising complaints, resulting in consistently exceeding customer satisfaction and retention goals, as well as proactively preventing potential risks. • Answered all inquiries regarding to the needs of any of our 20+ clients, delivering solutions for car and house insurance claims, long and short-term leave of absences, medical billing, and food service concerns. • Assumed accountability for all file and data management, leveraging administrative and organizational skill to ensure accurate and timely information management. Show less



Integrated Service Solutions

• 1 - 100 Employee

• Recycling Coordinator

  • May 2019 - Dec 2019

  -In charge of delegating teams and tasks to specific job locations -Replaced LED lights in parking lots onsite with said teams. -Hosted various types of information sessions -Oversee/manage a team of about 5-9 people on any given day. -In charge of delegating teams and tasks to specific job locations -Replaced LED lights in parking lots onsite with said teams. -Hosted various types of information sessions -Oversee/manage a team of about 5-9 people on any given day.



Metcam, Inc.

• United States
• Mining
• 1 - 100 Employee

• Paint Line Operator

  • Jul 2018 - May 2019

  • Grabbed parts off of a moving assembly line, loading and unloading painted parts from overhead conveyor system. • Staged parts as required for paint, providing assistance to other areas of paint line as requested by supervisor. • Followed established policies and practices and procedures to ensure product quality, continuous improvement, and regulatory compliance. • Grabbed parts off of a moving assembly line, loading and unloading painted parts from overhead conveyor system. • Staged parts as required for paint, providing assistance to other areas of paint line as requested by supervisor. • Followed established policies and practices and procedures to ensure product quality, continuous improvement, and regulatory compliance.



Ingenico

• France
• Financial Services
• 700 & Above Employee

• Software Loader

  • Jul 2017 - Jul 2018

  • Obtained different models of registers which initially came blank with no software, and then loaded each register with a specific software from a computer to those register based on model, number and color. • Conducted software tests to ensure that computer devices are running properly. • Documented errors found while installing software • Obtained different models of registers which initially came blank with no software, and then loaded each register with a specific software from a computer to those register based on model, number and color. • Conducted software tests to ensure that computer devices are running properly. • Documented errors found while installing software



Lennys Grill & Subs

• United States
• Restaurants
• 1 - 100 Employee

• Team Lead/Manager

  • May 2017 - Jun 2018

  • Facilitated day to day operations, including cashiering, bank runs, data entry and delegation of tasks along with meat and bread preparation for the next day. • Built rapport and trust with customers, developing reputation as exemplary service provider while providing information, responding to queries, and resolving concerns. • Maintained positive relationships with customer base, engaging clients in meaningful conversations to determine issues and provide solutions. • Facilitated day to day operations, including cashiering, bank runs, data entry and delegation of tasks along with meat and bread preparation for the next day. • Built rapport and trust with customers, developing reputation as exemplary service provider while providing information, responding to queries, and resolving concerns. • Maintained positive relationships with customer base, engaging clients in meaningful conversations to determine issues and provide solutions.