Experience

Project Indigo

• IT Services and IT Consulting
• 1 - 100 Employee

• Cloud Software Developer

  • Apr 2022 - Present

  - Improved system observability by implementing log tracing with OpenTelemetry and log forwarding from AWS to DataDog - Developed and deployed an event driven orchestration layer with AWS Cloud Development Kit that utilized API Gateway, Lambdas, DynamoDB, Step Functions and Kinesis. - Developed and deployed an API with AWS CDK to schedule events to be executed using EventBridge, API Gateway, SNS, SQS, and Lambda. - Developed and tested API endpoints using Nest.js framework with PostgreSQL and DynamoDB database. - Operated within teams during agile sprints to accomplish development tasks through JIRA, BitBucket, and Confluence. - Created containerized Microservices with Docker and deployed containers to AWS to support scalability. - Demonstrate and explain product advancements to clients in both technical and non-technical terms. Show less



Intapp

• United States
• Software Development
• 700 & Above Employee

• Support Analyst

  • Jun 2021 - Aug 2021

  - Used complex troubleshooting and problem solving skills to solve 200+ CRM issues for large scale financial businesses in ZenDesk. - Assisted non-technical clients in 1:1 meeting in order to find solutions to their enterprise level software issues. - Work in a team to troubleshoot issues, as well as work with other departments to help clients. - Used complex troubleshooting and problem solving skills to solve 200+ CRM issues for large scale financial businesses in ZenDesk. - Assisted non-technical clients in 1:1 meeting in order to find solutions to their enterprise level software issues. - Work in a team to troubleshoot issues, as well as work with other departments to help clients.



SanStone Health & Rehabilitation

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Junior IT

  • Jun 2020 - Aug 2020