Experience

Shogun Japanese Steak & Sushi

• United States
• Restaurants
• 1 - 100 Employee

• Server

  • Feb 2012 - Present

  Provide excellent patron experiences through phenomenal customer service, evidenced by high number of regular patrons returning to my section. Consistently exceed sales goals by effectively managing sections and multi-tasking. Thorough knowledge of restaurant systems and procedures. Experienced sales abilities to eloquently describe food and beverages to customers and make recommendations to lead customers toward spending more money to enhance their experience. Provide excellent patron experiences through phenomenal customer service, evidenced by high number of regular patrons returning to my section. Consistently exceed sales goals by effectively managing sections and multi-tasking. Thorough knowledge of restaurant systems and procedures. Experienced sales abilities to eloquently describe food and beverages to customers and make recommendations to lead customers toward spending more money to enhance their experience.



Hot Topic

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Aug 2009 - Feb 2012

  Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training. Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise. Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt. Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor. Promotes sales by demonstrating merchandise and products to customers. Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery. Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions. Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals. Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand. Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Contributes to team effort by accomplishing related results as needed. Show less



MIYAKO JAPANESE RESTAURANT

• United States
• 1 - 100 Employee

• Server

  • Jan 2008 - Aug 2009

  Provide excellent patron experiences through phenomenal customer service, evidenced by high number of regular patrons requesting to sit in my section. Consistently exceed sales goals by effectively managing sections and multi-tasking. Recognized as "Lead Server" which includes mentoring and training new servers, larger section and the go-to for product knowledge. Thorough knowledge of restaurant systems and procedures. Provide excellent patron experiences through phenomenal customer service, evidenced by high number of regular patrons requesting to sit in my section. Consistently exceed sales goals by effectively managing sections and multi-tasking. Recognized as "Lead Server" which includes mentoring and training new servers, larger section and the go-to for product knowledge. Thorough knowledge of restaurant systems and procedures.



Yoko Japanese Steakhouse & Sushi

• Metairie, Louisiana

• Server

  • May 2007 - Jan 2008