Elijah Adesuji, PhD

Salesforce Consultant at Manifest & Company Inc. (Salesforce Consulting Partner)
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Contact Information
us****@****om
(386) 825-5501
Location
Monterrey, Nuevo León, Mexico, MX
Languages
  • English Native or bilingual proficiency
  • Spanish Professional working proficiency
  • Yoruba Native or bilingual proficiency

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Credentials

  • Salesforce Certified Service Cloud Consultant
    Salesforce
    Sep, 2022
    - Nov, 2024
  • Salesforce Certified Administrator (SCA)
    Salesforce
    Aug, 2022
    - Nov, 2024

Experience

  • Manifest & Company Inc. (Salesforce Consulting Partner)
    • Canada
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Salesforce Consultant
      • Jul 2022 - Present

      Implemented best practices to gather business requirements and user stories. Used the Salesforce out-of-the-box solution to build an app. Integrated the omnichannel and enabled live chat on the community experience cloud. Configured Milestone on each expected path. Setup automation processes using flow and process builder. Generated dynamic reports and dashboards. Implemented best practices to gather business requirements and user stories. Used the Salesforce out-of-the-box solution to build an app. Integrated the omnichannel and enabled live chat on the community experience cloud. Configured Milestone on each expected path. Setup automation processes using flow and process builder. Generated dynamic reports and dashboards.

  • Blackforce.ca (Salesforce Training & Recruitment)
    • Canada
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Salesforce Administrator
      • Jul 2021 - Jul 2022

      • Configured, maintained, and administered Salesforce orgs for multiple departments. • Developed and implemented data migration strategies from legacy systems to Salesforce. • Created custom reports and dashboards for management in tracking the progress, measuring the key performance index(KPI), and highlighting areas of key improvements. Assisted in the implementation of Salesforce CPQ and Sales cloud to configure prices, price rules, quote, product rules, and approval processes. • Trained users on Salesforce processes, features, best practices, performed troubleshooting and provided support to end users. • Moved Salesforce sandbox org to the Production org using ChangeSet to allow the consistency of implemented solutions. Show less

  • Centro de Investigación en Materiales Avanzados, S.C.
    • Mexico
    • Research
    • 1 - 100 Employee
    • Research Analyst
      • Sep 2016 - Feb 2021

      Salesforce End-User: Multiple Assignments • Identified, documented, and managed Salesforce Instance innovations and findings. I contributed to identifying offers, new trends, and products, which improved the organization productivity within client Salesforce CRM eCommerce. • Documented every steps required for process improvement, new methodology, acceptance requirement, and market acceptance. Also, I presented research findings, pros, and cons while detailing technical terms in an easy and non-technical manner. • Created and managed Salesforce reports and dashboards for validating important metrics. Show less

  • ROKI FOODS LTD
    • Nigeria
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Salesforce Administrator
      • Jun 2020 - Jan 2021

      • Implemented Salesforce Sales and Service cloud to deliver business value, resulting in increased lead conversion by 30% using validation rules to avoid bad lead data. I configured the Business hours, Multiple currencies, and Territory management to ensure the smooth expansion of the organization to new regions. Also, I managed different campaign efforts that led to the highest opportunities closed won for the team. • Implemented Salesforce Sales and Service cloud to deliver business value, resulting in increased lead conversion by 30% using validation rules to avoid bad lead data. I configured the Business hours, Multiple currencies, and Territory management to ensure the smooth expansion of the organization to new regions. Also, I managed different campaign efforts that led to the highest opportunities closed won for the team.

Education

  • Trailhead by Salesforce
  • Centro de Investigación en Materiales Avanzados, S.C.
    Doctor of Philosophy - PhD, Materials Science
    2016 - 2021
  • University of Ilorin
    Master's degree, Chemistry
    2014 - 2016
  • University of Ibadan
    Master's degree, Medicinal and Pharmaceutical Chemistry
    2010 - 2012
  • University of Ilorin
    Bachelor of Science - BS, Industrial Chemistry
    2004 - 2008

Community

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