Experience

Porto Vista Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Director of Housekeeping

  • Mar 2022 - Present

  • Direct all activities of the housekeeping and laundry department in furnishing daily service to guest rooms and public areas. • Hire, train and evaluate all department personnel. • Maintain correct staffing levels based on projected occupancy levels. Received and solve all complaints due to housekeeping. • Maintains Lost & Found. • Ability to work a flexible schedule, including weekends & holidays. • Attend all required Hotel department meetings. • Coordinate all maintenance issues with maintenance department. • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with OSHA regulations. Show less



InterMountain Management

• United States
• Hospitality
• 100 - 200 Employee

• Executive Housekeeper

  • Sep 2018 - Mar 2022

  • Supervised housekeeping and laundry personnel including hiring, performance assessments, training and development. • Maintained efficiency and labor cost goals. • Ensured quality services are rendered in meeting guest requirements. • Scheduled staff in keeping with labor standards and forecasted tenure. • Enforced policies and procedures. • Directing housekeeping staff to ensure a high standard of cleanliness in all guest rooms. • Enforced set procedures for the acceptance, safety, and return on guest lost and found items. • Helped in development of the yearly budget. • Maintained room quality derived from hotel objectives. Show less



Pineapple Hospitality Company

• United States
• Hospitality
• 1 - 100 Employee

• Housekeeping Manager

  • Jun 2014 - Sep 2018

  • Supervised housekeeping and laundry personnel including hiring, performance assessments, training and development. • Maintained efficiency and labor cost goals. • Ensured quality services are rendered in meeting guest requirements. • Scheduled staff in keeping with labor standards and forecasted tenure. • Enforced policies and procedures. • Directing housekeeping staff to ensure a high standard of cleanliness in all guest rooms. • Enforced set procedures for the acceptance, safety, and return on guest lost and found items. • Helped in development of the yearly budget. • Maintained room quality derived from hotel objectives. Show less