Experience

MT2

• Lebanon
• IT Services and IT Consulting
• 1 - 100 Employee

• VAS Technical Manager

  • Aug 2011 - Present



MT2morrow

• S & S Center, Jisr El Bacha Street, 5th Floor | P.O Box: 45-462 Hazmieh –Lebanon

• VAS Manager

  • Jul 2008 - Present

  - Manage/follow up updates/lead the support team handling 5 VAS full platforms - Close deals/ establish connections and technical needs with Vendors / Operators to ensure product quality is in line with the demand. - Create and generate revenue by strategic & innovative methods - Create/ maintain and lead the team to develop and create ADs and Landing pages for all our VAS services/products across various business channels and countries - Lead the team to implement the strategic partner relationships with the Operators technical and commercial team, 3rd Parties and Content Providers for VAS Solution. - Establish and Coordinate projects with other departments/Management and create planning / feasibility study for opening new business opportunities with the Operators, 3rd Party, and Content Providers. - Establish activities on VAS with the Operators and clients that will increase and generate revenue. - Establish valuable business model/ Solutions approach to the Operators and 3rd Parties. - Manage and market content across Operators and 3rd Parties and build more opportunities to generate revenue. - Provide detailed reports and follow up of projects and team performance. - Provide/manage/upgrade daily, weekly, monthly and annual revenue reports of alliances with Operators and 3rd parties’ clients. - Follow up monthly financial statement on revenue share for VAS Services of Operators and clients. - Identify, manage and follow up all technical support required for the services/connection/upgrade required from Operator side or client side. - Develop and improve strategic relationship with the Operators and potential clients. Show less



LibancoSource

• Kafaraka el Koura - North Lebanon

• Technical Team Leader

  • Jan 2005 - Jun 2008

  - Leading a team of 8 Member: 3 developers, 2 units’ testers, 1 script tester and 1 technical writer. - Provide the team with a vision and description of the project objectives and business requirements. - Coach and help team members; help resolve dysfunctional behavior. - Maintain high standards of software quality within the team by establishing good practices and high quality testing scenarios and test cases. - Ensure discussions and decisions lead toward closure. - Coach and review the collection and documentation of user's requirements, development of user stories, end user manuals… - Prepare reports, manuals and other documentation on the status, operation and maintenance of software. - Design, develop, and unit test applications in accordance with established standards. - Participate in peer-reviews of solution designs, analysis meetings, data structure, project methodologies and related code. - Package and support deployment of releases, support and coach the delivery production/online sites. - Analyze and resolve technical and application problems and upgrades. - Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties. - Provide third-level support to business users and other departments within the company - Research and evaluate a variety of software products. Show less