Experience

FOLDA Lebanon

• Lebanon
• Wholesale Building Materials
• 1 - 100 Employee

• Director of Quality

  • Apr 2022 - Present

• Senior Production Engineer

  • Sep 2014 - Present

  • Documenting current production procedures and create Company standards to improve the efficiencyof the Production Department.• Identify and implement continuous improvements to the Company’s production processes.• Collaborate with Quality Department to identify and implement ongoing quality improvements.• Maintain knowledge and technical expertise of current production best practices tools and techniquesand implement them in a reasonable and responsible manner.• Develop and implement production processes for new products, product enhancements and productchanges. Install related fixtures and tooling, as required.• Develop and implement enhanced production testing of products• Minimize overall production costs while maximizing productivity.• Collect, analyze, summarize and present production and process data, information and trends tomanagement.• Create and maintain accurate and current documentation of tool drawings, design concepts andorders, in accordance with the Product Development and Quality Assurance functions.• Source new equipment and material suppliers as required.• Assist in the evaluation of returned materials/products.• Review internal operational facility layouts for process improvement.• Estimate staffing requirements, production times, and relative costs to provide data for operationaldecisions.• Support the Quality System.• Lead, develop and mentor the Production team.



Benta Pharma Industries- BPI

• Lebanon
• Pharmaceutical Manufacturing
• 100 - 200 Employee

• PEU Manager

  • Dec 2012 - Jun 2014

  Responsible for the maintenance team, building maintenance, equipment maintenance (pharmaceutical machines, boiler, elevators, chillers...), quality control (RO water, potable water, Chlorine feeder, TDS, PH...), quality assurance (ISO procedures and protocols, GMP...), security control (security team, CCTV, access control...) Responsible for the maintenance team, building maintenance, equipment maintenance (pharmaceutical machines, boiler, elevators, chillers...), quality control (RO water, potable water, Chlorine feeder, TDS, PH...), quality assurance (ISO procedures and protocols, GMP...), security control (security team, CCTV, access control...)



Trane

• Industrial Machinery Manufacturing
• 700 & Above Employee

• Sales Engineer

  • Feb 2010 - Dec 2012

  Services Sales Engineer  Planned and modified product configurations to meet customer needs  Maintained sales forecasting reports  Documented account activities, generated reports, and kept records of business transactions with customers and suppliers  Diagnosed problems with installed equipment in coordination with the fulfillment team  Attended trade shows and seminars to promote products and to learn about industry developments  Visited prospective buyers at commercial, industrial, and other establishments to show samples and catalogs  Prepared technical presentations for prospective clients to inform them about product pricing, availability, and advantages  Sold products requiring extensive technical expertise and support for installation and use  Secured and renewed orders and arranged delivery.  Researched and identified potential customers for products and services  Created sales and service contracts for products and services  Attended company training seminars to become familiar with product lines  Collaborated with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support  Conferred with customers and engineers to assess equipment needs, and to determine system requirements  Developed sales plans to introduce products in new markets  Developed, presented, and responded to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions  Recommended improved materials and machinery to customers, documenting how such changes will lower costs and increase production  Trained team members about the new products and services  Wrote technical documentation for products Stock Management  Planned for stock orders to lower costs and shorten the parts delivery time to increase clients’ satisfaction