Experience

Persivia Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• VP Implementation and Support Services

  • May 2015 - Present

  Spearheaded client implementation and integration projects for Medicare's Chronic Care Management (CCM), working directly with EMR and EHR vendors and end users at physician practices. Heavy focus on HIPAA, HL7, C-CDA, Web Services, SOA, scalability and performance. Led the integration, testing, and signoff activities to roll out into production the SaaS-based serviceability platform for the company core service offerings. The platform is built upon JBoss, SOA, and SQL… Show more Spearheaded client implementation and integration projects for Medicare's Chronic Care Management (CCM), working directly with EMR and EHR vendors and end users at physician practices. Heavy focus on HIPAA, HL7, C-CDA, Web Services, SOA, scalability and performance. Led the integration, testing, and signoff activities to roll out into production the SaaS-based serviceability platform for the company core service offerings. The platform is built upon JBoss, SOA, and SQL Server. Analyzed business needs presented by the user community and clients and recommended technical IT and cloud hosting solutions. Monitored SLA performance for compliance with organizational needs and requirements. Facilitated communication between the IT department and its clients to define and maintain the SLAs required for each business unit. Established IT policies and systems to support the implementation of strategies set by upper management. Monitored KPIs and IT budgets to assess technological performance. Led migration of mission-critical systems from internal to cloud hosting (AWS). Instituted core release planning processes for new products and sustaining work. Built support processes and workflows for customer and internal implementations using JIRA, Confluence, and SharePoint. Implemented a Support knowledgebase with CAPA and Root Cause Analysis to improve the processes around customer complaints and product non-conformance. Implemented and managed rotational schedule for 24-hour system monitoring support that included Support and IT teams. Participated in M&A due-diligence processes. Show less Spearheaded client implementation and integration projects for Medicare's Chronic Care Management (CCM), working directly with EMR and EHR vendors and end users at physician practices. Heavy focus on HIPAA, HL7, C-CDA, Web Services, SOA, scalability and performance. Led the integration, testing, and signoff activities to roll out into production the SaaS-based serviceability platform for the company core service offerings. The platform is built upon JBoss, SOA, and SQL… Show more Spearheaded client implementation and integration projects for Medicare's Chronic Care Management (CCM), working directly with EMR and EHR vendors and end users at physician practices. Heavy focus on HIPAA, HL7, C-CDA, Web Services, SOA, scalability and performance. Led the integration, testing, and signoff activities to roll out into production the SaaS-based serviceability platform for the company core service offerings. The platform is built upon JBoss, SOA, and SQL Server. Analyzed business needs presented by the user community and clients and recommended technical IT and cloud hosting solutions. Monitored SLA performance for compliance with organizational needs and requirements. Facilitated communication between the IT department and its clients to define and maintain the SLAs required for each business unit. Established IT policies and systems to support the implementation of strategies set by upper management. Monitored KPIs and IT budgets to assess technological performance. Led migration of mission-critical systems from internal to cloud hosting (AWS). Instituted core release planning processes for new products and sustaining work. Built support processes and workflows for customer and internal implementations using JIRA, Confluence, and SharePoint. Implemented a Support knowledgebase with CAPA and Root Cause Analysis to improve the processes around customer complaints and product non-conformance. Implemented and managed rotational schedule for 24-hour system monitoring support that included Support and IT teams. Participated in M&A due-diligence processes. Show less



Alere Inc.

• United States
• Medical Device
• 700 & Above Employee

• VP Engineering and Support Services

  • Oct 2012 - May 2015

  Continued to lead development efforts for products built by DiagnosisONE. Built and managed a customer support team that became integrated with Alere global support organization. Built support processes and workflows for implementation on SalesForce and SharePoint. Managed DevOps team to work collaboratively with SCRUM teams to build, automate and streamline tools for deployment, monitoring and operations. Support team was responsible for monitoring and managing… Show more Continued to lead development efforts for products built by DiagnosisONE. Built and managed a customer support team that became integrated with Alere global support organization. Built support processes and workflows for implementation on SalesForce and SharePoint. Managed DevOps team to work collaboratively with SCRUM teams to build, automate and streamline tools for deployment, monitoring and operations. Support team was responsible for monitoring and managing mission-critical production systems hosted in the cloud (AWS). Implemented rotational schedule for 24-hour support that included offshore teams. Show less Continued to lead development efforts for products built by DiagnosisONE. Built and managed a customer support team that became integrated with Alere global support organization. Built support processes and workflows for implementation on SalesForce and SharePoint. Managed DevOps team to work collaboratively with SCRUM teams to build, automate and streamline tools for deployment, monitoring and operations. Support team was responsible for monitoring and managing… Show more Continued to lead development efforts for products built by DiagnosisONE. Built and managed a customer support team that became integrated with Alere global support organization. Built support processes and workflows for implementation on SalesForce and SharePoint. Managed DevOps team to work collaboratively with SCRUM teams to build, automate and streamline tools for deployment, monitoring and operations. Support team was responsible for monitoring and managing mission-critical production systems hosted in the cloud (AWS). Implemented rotational schedule for 24-hour support that included offshore teams. Show less



DiagnosisONE, Inc.

• United States
• Hospitals and Health Care

• VP Software Engineering

  • Sep 2003 - Oct 2012

  Led world-class teams building some of the most innovative healthcare products: A Chronic Care Management (CCM) system serving over 3,000 ambulatory physicians, A highly scalable Clinical Decision Support (CDS) and Analytics system integrated with standard EHR systems, Quality reporting systems for Meaningful Use, PQRS, MACRA, and MIPS, An Electronic Laboratory Reporting (ELR) system used by state Departments of Public Health to collect and manage communicable… Show more Led world-class teams building some of the most innovative healthcare products: A Chronic Care Management (CCM) system serving over 3,000 ambulatory physicians, A highly scalable Clinical Decision Support (CDS) and Analytics system integrated with standard EHR systems, Quality reporting systems for Meaningful Use, PQRS, MACRA, and MIPS, An Electronic Laboratory Reporting (ELR) system used by state Departments of Public Health to collect and manage communicable disease, patient, test and syndromic data, A CDS solution integrated with Google Health and Microsoft HealthVault. Led the engineering activities to complete development of the SaaS-based serviceability platform for the company core service offerings. The platform is built upon WebLogic, JBoss, SOA, Oracle, and SQL Server. Led the customer integration efforts with EHR vendors to exchange patient clinical data using Web Services. Built support processes and workflows for implementation on SharePoint. Show less Led world-class teams building some of the most innovative healthcare products: A Chronic Care Management (CCM) system serving over 3,000 ambulatory physicians, A highly scalable Clinical Decision Support (CDS) and Analytics system integrated with standard EHR systems, Quality reporting systems for Meaningful Use, PQRS, MACRA, and MIPS, An Electronic Laboratory Reporting (ELR) system used by state Departments of Public Health to collect and manage communicable… Show more Led world-class teams building some of the most innovative healthcare products: A Chronic Care Management (CCM) system serving over 3,000 ambulatory physicians, A highly scalable Clinical Decision Support (CDS) and Analytics system integrated with standard EHR systems, Quality reporting systems for Meaningful Use, PQRS, MACRA, and MIPS, An Electronic Laboratory Reporting (ELR) system used by state Departments of Public Health to collect and manage communicable disease, patient, test and syndromic data, A CDS solution integrated with Google Health and Microsoft HealthVault. Led the engineering activities to complete development of the SaaS-based serviceability platform for the company core service offerings. The platform is built upon WebLogic, JBoss, SOA, Oracle, and SQL Server. Led the customer integration efforts with EHR vendors to exchange patient clinical data using Web Services. Built support processes and workflows for implementation on SharePoint. Show less



KeyCommerce, Inc.

• Nashua, NH

• VP Engineering

  • Sep 1999 - Sep 2003

  Responsible for managing the full life cycle of all company products from requirements to release. Manages group of 18 developers and QA engineers. Launched numerous enterprise class supply chain products used by companies such as Sun Microsystems, Raytheon and Carrier. Responsible for managing the full life cycle of all company products from requirements to release. Manages group of 18 developers and QA engineers. Launched numerous enterprise class supply chain products used by companies such as Sun Microsystems, Raytheon and Carrier.



OrderTrust

• Lowell, MA

• Director, Software Development

  • 1997 - 1999

  Manage group of 22 software engineers developing software for 3 product lines. The group is responsible for the analysis, design, and implementation of E-Commerce services that support on-line Order and Payment processing. Those services include Order (Conveyance and Status), Payment (Authorization, Deposit, and Refund), Credit Card Fraud Detection, Networking/Security (SSL, PGP), and Loyalty programs. Lead development of OrderTrust adapters/plug-ins for the following E-Commerce servers:… Show more Manage group of 22 software engineers developing software for 3 product lines. The group is responsible for the analysis, design, and implementation of E-Commerce services that support on-line Order and Payment processing. Those services include Order (Conveyance and Status), Payment (Authorization, Deposit, and Refund), Credit Card Fraud Detection, Networking/Security (SSL, PGP), and Loyalty programs. Lead development of OrderTrust adapters/plug-ins for the following E-Commerce servers: Microsoft Site Server (Commerce Edition), iCat Electronic Commerce Suite (now acquired by Intel), and Open Market Transact4. Show less Manage group of 22 software engineers developing software for 3 product lines. The group is responsible for the analysis, design, and implementation of E-Commerce services that support on-line Order and Payment processing. Those services include Order (Conveyance and Status), Payment (Authorization, Deposit, and Refund), Credit Card Fraud Detection, Networking/Security (SSL, PGP), and Loyalty programs. Lead development of OrderTrust adapters/plug-ins for the following E-Commerce servers:… Show more Manage group of 22 software engineers developing software for 3 product lines. The group is responsible for the analysis, design, and implementation of E-Commerce services that support on-line Order and Payment processing. Those services include Order (Conveyance and Status), Payment (Authorization, Deposit, and Refund), Credit Card Fraud Detection, Networking/Security (SSL, PGP), and Loyalty programs. Lead development of OrderTrust adapters/plug-ins for the following E-Commerce servers: Microsoft Site Server (Commerce Edition), iCat Electronic Commerce Suite (now acquired by Intel), and Open Market Transact4. Show less



BF Goodrich Aerospace

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Software Development Manager

  • 1995 - 1997

  Manage a large effort ($6M) for the design and development of FAA-certifiable aerospace products. The products consist of an airborne Flight Data Recorder (FDR) and a supporting Ground-Based System (GBS) for data analysis, diagnostics and reporting. PCMCIA flash memory cards are used to exchange data between the two systems. The GBS networks computers at remote sites to support squadron operations around the world using a central database. The system generates and manages condition-based… Show more Manage a large effort ($6M) for the design and development of FAA-certifiable aerospace products. The products consist of an airborne Flight Data Recorder (FDR) and a supporting Ground-Based System (GBS) for data analysis, diagnostics and reporting. PCMCIA flash memory cards are used to exchange data between the two systems. The GBS networks computers at remote sites to support squadron operations around the world using a central database. The system generates and manages condition-based maintenance actions and serves as a part tracking system. The GBS application runs on Sun Solaris (under X/Motif) and Windows NT, while the airborne application runs on QNX. Show less Manage a large effort ($6M) for the design and development of FAA-certifiable aerospace products. The products consist of an airborne Flight Data Recorder (FDR) and a supporting Ground-Based System (GBS) for data analysis, diagnostics and reporting. PCMCIA flash memory cards are used to exchange data between the two systems. The GBS networks computers at remote sites to support squadron operations around the world using a central database. The system generates and manages condition-based… Show more Manage a large effort ($6M) for the design and development of FAA-certifiable aerospace products. The products consist of an airborne Flight Data Recorder (FDR) and a supporting Ground-Based System (GBS) for data analysis, diagnostics and reporting. PCMCIA flash memory cards are used to exchange data between the two systems. The GBS networks computers at remote sites to support squadron operations around the world using a central database. The system generates and manages condition-based maintenance actions and serves as a part tracking system. The GBS application runs on Sun Solaris (under X/Motif) and Windows NT, while the airborne application runs on QNX. Show less



Technology Integration Incorporated (TII)

• Bedford, MA

• Software Engineer

  • 1991 - 1995

  Project Leader for the design and development of a distributed Health-and-Usage-Monitoring-System (HUMS) UNIX-based application used for aircraft fleet monitoring and maintenance. The application utilizes airborne and ground-based systems to collect and analyze flight data with aircraft-specific parts and assembly configuration, and provides real-time status and alerts to pilots and ground maintenance personnel. Project Leader for the design and development of a distributed Health-and-Usage-Monitoring-System (HUMS) UNIX-based application used for aircraft fleet monitoring and maintenance. The application utilizes airborne and ground-based systems to collect and analyze flight data with aircraft-specific parts and assembly configuration, and provides real-time status and alerts to pilots and ground maintenance personnel.



Computervision

• Bedford, MA

• Software Engineer

  • 1986 - 1991

  Development of various CAD/CAM, CNC, and 3-D visualization applications for Computervision’s advanced CADDS 4x product line. Development of various CAD/CAM, CNC, and 3-D visualization applications for Computervision’s advanced CADDS 4x product line.