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Jorge Silva

Elias has the willingness to accept, learn and change things. He was able to succeed by accepting a new and challenging position and understanding the need for change within a tough business environment. He also has strong commercial and operations background, which gives him a competitive advantage within any type of industry.

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Experience

    • Australia
    • Building Materials
    • 1 - 100 Employee
    • State Manager NSW & ACT
      • Nov 2021 - Present

    • Australia
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Regional Manager NSW and ACT
      • Nov 2018 - Oct 2021

    • Australia
    • 1 - 100 Employee
    • Group Manager Marketing and Sales Effectiveness
      • Jan 2016 - Nov 2018

      Coates Hire is Australia's largest equipment hire company with over 135 years of experience in industry, supplying to a wide variety of markets including Engineering, Building Construction & Maintenance, Mining & Resources, Manufacturing, Government and Events. Coates Hire is one of the largest hire equipment investors globally having invested more than $1B over the past 5 years. With a fleet age of less than 5 years, Coates Hire has the largest fleet of hire equipment in Australia with over 1.5 million pieces of equipment covering general hire and special project requirements.

    • Singapore
    • Hospitals and Health Care
    • 700 & Above Employee
    • Sales and Marketing Director
      • Jan 2012 - Nov 2015

      Lead, coach and manage the regional Sales and Marketing Team in a highly competitive, unique, global solutions based environment, to maximise performance and create a high performance sales and marketing function Lead, coach and manage the regional Sales and Marketing Team in a highly competitive, unique, global solutions based environment, to maximise performance and create a high performance sales and marketing function

    • Australia
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • General Manager
      • Jul 2009 - Jan 2012

      Led and restructured a significantly underperforming business – changes included team structure, sales process remapping, CRM review and significant modification to drive strategy (Salesforce.com) reviewing and modifying training, development and performance management methodology Led and restructured a significantly underperforming business – changes included team structure, sales process remapping, CRM review and significant modification to drive strategy (Salesforce.com) reviewing and modifying training, development and performance management methodology

    • Quality and Business Improvement Director - LEAN Six Sigma
      • 2006 - Jul 2008

      Regional leader for continuous improvement and innovation. Responsible for all aspects of the program including: program management, executive training, project idea/selection processes and project execution. Spearheaded initiative to build a continuous improvement culture that involves all employees at all levels of the business. Built productivity competence, coaching project staff and business unit staff in learning and applying the Productivity tools and methodology via the delivery of projects and initiatives e.g. lean deployments, end-to-end process projects, kaizen events and continuous improvement programs

    • Sales Director
      • Jul 2004 - Jun 2006

      Restructured sales operation. Consolidated the sales functions of 3 business, introduced vertical market sector teams to target specialised information management needs. Led, coach and manage the Australasian Sales Team in a highly competitive BPO, solutions based environment, to maximise performance and create a high performance sales team.

    • Customer CARE Director
      • Jan 2002 - Jul 2004

      Developed business case for the consolidation of 14 Customer contact centres across Australia and New Zealand to one single Brisbane based site. Established and commissioned “green field” site for Australasian Centre. Recruited trained and developed new leadership team. Successfully reengineered operational workflows into new business structure, Optimised processes and performance. Developed business case for the consolidation of 14 Customer contact centres across Australia and New Zealand to one single Brisbane based site. Established and commissioned “green field” site for Australasian Centre. Recruited trained and developed new leadership team. Successfully reengineered operational workflows into new business structure, Optimised processes and performance.

    • Australia
    • Financial Services
    • NSW Sales Manager
      • 1994 - 2001

    • Defense and Space Manufacturing
    • 1 - 100 Employee
    • Account Rep
      • 1994 - 1994

Education

  • INSEAD Executive Education Singapore
    Leading the effective sales force - Optimise sales performance for competitive advantage
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  • Harvard Leadership Program
    Financial Acumen - making important decisions by understanding economic motivation and strategy. Lin
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Community

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