Experience

Dangote Cement Zambia

• Zambia
• Building Materials
• 1 - 100 Employee

• Workshop Manager

  • Mar 2023 - Present

  Responsible for maintenance and repair of the 350 trucks fleet with a workforce of more than 50 personal. Responsibilities include; Ensure the workshop is safe and clean at all times Carry out Recruitment, Training and Performance Evaluation of the workshop staff in consultation with the GM Transport Coordinate workshop activities for a smooth functioning Diagnose technical issues, monitor work progress, Manage and control expenses, implement industry standards. Effective leader and communicator with good time management skills and technical expertise. Excellent relationship management and communication skills Dedicated to learning,growing,and succeeding in an organization. Delegate, monitor and control workshop flow operations. Formulate SOPs and ensure all technicians adhere. Ensure that technicians are aware of procedures for using new products and equipment. Ensure that warranties are properly followed up,monitored,and documented. Forecast and order spare parts for specific jobs/special jobs or for stocks replenishment. Follow up repair orders, registering the time taken to complete each task Ensure adequate maintenance of tools,equipment and other materials in the service area. Conduct quarterly /annual performance appraisal for workshop personnel. Provide advice and technical assistance to team members. Act as liaison between top management and workshop staff on departmental and cooperate developments. Evaluate the impact of work delays,interruptions or changes in plans to develop appropriate course of actions. Monitor workflow to anticipate impact of delays due to team members being absent for leaves,holidays or Sickness Plan and adjust the workloads of department personnel to match their skills and abilities. Ensure strict adherence to all safe work procedure and (HSE)adherence. Show less



Southern Cross Motors LTD

• Zambia
• Automotive
• 1 - 100 Employee

• Workshop Manager

  • Mar 2021 - Feb 2023

  Commercial Workshop Manager (Trucks,Vans and Buses) Responsibilities; • To ensure the efficient and profitable operation of the department by establishing and agreeing with dealership management and meeting objectives that cover the Service Department's operating policies and standards to achieve both high levels of customer satisfaction and retention, and profitability. • To control resources at a level commensurate with profit requirements and enhanced customer relations. • To maximize departmental profitability through the sale of labour and associated products to franchise and non-franchise customers. OBJECTIVES AND KEY TASKS Improved Profitability Customer Service and Satisfaction Cost Control Show less



J&J Transport Africa

• Mozambique
• Transportation/Trucking/Railroad
• 200 - 300 Employee

• Workshop Manager

  • Feb 2020 - Feb 2021

  Managing Maintenance and repair of all J&J Group trucks at the The Zambian Workshop By; Effectively and efficiently managing the daily operations of the Workshop department with the key objective of reducing downtime of the fleet and boosting the turnaround time of maintenance and repair works by Workshop staff for the fleet; Developing and leading a cohesive team capable of planning and executing day-to-day activities in a safe, professional, efficient and cost effective manner; Ensure effective collaboration and coordination with the Stores and Procurement team to ensure that all required spares for maintenance and repair works are on hand and immediately available; Proactive response to external factors to ensure that required arrangements (contingencies) are in place at all times for timely dispatch of Fleet out of the Workshop department; Liaise with representatives in Malawi, Zimbabwe, DRC and Mozambique to ensure that all maintenance and repair issues for the Fleet outside of Zambia are dealt with as quick as possible; Management of off-site Rescue mechanics to ensure reduced breakdown times in and around Zambia; Performing regular workshop audits to ensure HSES compliance and providing month end/quarterly reports; Ensure that all equipment and machinery (electrical, electronic, pneumatical and mechanical) are maintained in good working condition by adhering to planned preventive maintenance and repair schedules; Managing human resources performance (Workshop staff) and development, to optimize utilization through the effective implementation of performance appraisals; Ensuring compliance with relevant legislation including HR requirements and internal policies and liaise and coordinate with HR Department in regards to staff grievances and concerns; Contribute to the continuous development of workshop systems and staff to benefit the Company and reduce wasted time, and ensure the same are used to their full functionality; Show less



Juba Transport Limited

• Zambia
• Truck Transportation
• 1 - 100 Employee

• Workshop Manager

  • Sep 2019 - Feb 2020

  My responsibilities included; • Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations. • Scheduling Vehicle Preventive Maintenance to Ensure fleet reliability and availability • Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs. • Ensure supplies are ordered for each job. • Assist with quoting, project management, materials purchasing and quality checks. • Provide oversight and check job estimates. • Manage inward goods, checking quantities, dispatching goods and receipting invoices • Regularly report progress on each job and quickly communicate delays or concerns with the Director - Operations. Report on manpower overruns or shortfalls. • Act as a technical adviser on key projects and other areas of the business as requested. • Work with the Director - Operations to respond to client’s requests for updates on the status of Trucks and keep the communication channels open to ensure information is accurate. • Identify Workshop needs and work with Directors to meet them. • Receive and review Drivers/clients complaints and follow up to ensure satisfaction. • Develop and implement systems to record, file and store information pertaining to client enquiries. • Identify staff that require on-going training and implement training opportunities to ensure their skills are improved. Work with apprentices and semi-skilled staff to role model appropriate technical skills. • Provide feedback to staff that are not performing to the expected level and ensure human resources are informed of trends in performance. • Conduct a root Cause analysis on all breakdowns and System failures on Vehicles and chatter the way forward to avoid them from repeating. • Prepare and pass all Client and ISO9001:2015 audits • Promote a Health and Safety culture within the business. Show less



Chipata City Council

• Chipata,Zambia

• Mechanical Engineer

  • May 2017 - Sep 2019

  My responsibilities included; • Mechanical Workshop management. Planning, Budgeting, Scheduling and supervision of execution of jobs in the workshop. Which include; Motor vehicle, Heavy equipment and other equipment service and repair • Management of Resources. Manage and coordinate the Human, Finance and material resources to enhance the operations of the workshop and sections. • Job allocation. Job flow in the workshop and labor allocation for day to day operations. • Technical support. Working with procurement in specifications, evaluation and testing. • Act in a higher position - and help other Engineering departments when need arises. i.e. Civil Engineering and Electrical Engineering • Mechanical Design. Manage and coordinate effectively the generation of designs and installations of general mechanical facilities in order to facilitate service provision • Performance management. Manage and coordinate effectively the implementation of the performance management and motivation system in order to improve and sustain performance in subordinates. • Quality Control. Manage and coordinate effectively quality control processes in order to ensure that products and services conform to set standards. • Traveled to India in April-May 2019 for a factory acceptance Test of drilling Rig on Behalf of Ministry of Local Government Extra Responsibilities; Fleet Management • Developing efficient driver schedule. • Managing drivers so they adhere to strict schedules. • Registering and licensing all vehicles under their management. • Ensuring the fleet complies with Transport laws and regulations. • Scheduling regular vehicle maintenance to ensure operational efficiency. • Ensuring strict servicing and maintenance times to minimize downtime and maintain schedules. Show less



ZESCO

• Utilities
• 700 & Above Employee

• Operations Intern

  • Feb 2015 - May 2015

  • Attending to cable faults. • Operation of circuit Breakers. • Attending to faults and maintenance of High Voltage Switchgear and transformers up to 33kV.Mounting of Pole Mounted Transformers (PMT). • Faults incidence Management and resolution. • Switching at substations. • Planning and execution of maintenance works. • Monitoring execution of jobs. • Attending to cable faults. • Operation of circuit Breakers. • Attending to faults and maintenance of High Voltage Switchgear and transformers up to 33kV.Mounting of Pole Mounted Transformers (PMT). • Faults incidence Management and resolution. • Switching at substations. • Planning and execution of maintenance works. • Monitoring execution of jobs.



ZESCO

• Utilities
• 700 & Above Employee

• Workshop Intern

  • Jan 2014 - Apr 2014

  I had hands-on experience with; • Servicing of Motor Vehicles. How to service and schedule for the next service and determining when a vehicle is due for service. • Repair and maintenance of motor vehicles. Diagnosis and problem solving technics • Design and metal fabrication. Hands-on experience with designing of structures until fabrication. • Planning and execution of maintenance works. Overview on how works are planned on a day to day bases by supervisors to execution by Mechanics • Monitoring execution of jobs. Supervisory skills in the workshop. Show less