Elias Mohammed
System Engineer at James G. Davis Construction (DAVIS)- Claim this Profile
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Topline Score
Bio
Credentials
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A+ Certificate
EPROM Technology -
Cisco Certified Network Associate Service Provider Operations (CCNA)
Admas University -
Microsoft Certified IT Professional: Server 2012 Administrator
Microsoft
Experience
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James G. Davis Construction (DAVIS)
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Construction
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300 - 400 Employee
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System Engineer
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Dec 2020 - Present
• administer program managed areas such as: Assets, Security Awareness, License Compliance, Education, Functionality and Enhancements, Disaster Recovery, Jobsite Support, Vendor and Contracts• Managed hardware staging, configuration, and installation of equipment and peripherals• Managed software licensing, installation and upgrades to server, network and desktop equipment• Developed documentation to support projects, programs and system configurations• Manage System Center Configuration Manager (SCCM)• Act as 2nd Tier support for escalated help desk items• Document reported problems in the help desk data base and follows up with end users to ensure timely resolution of problems / work orders• Provided support both in-person and remote, to include multiple offsite locations• Provided support and training to all end users utilizing the network with remote access and in office access• Participate in projects and annual Budgeting process• Adhere to and reinforces corporate security policies and industry best practices in day to day operations and interactions with end users• Installed, configured, and supported local area networks (LANs), wide area networks (WANs), and internet systems at different Job-sites.• Installed and configured Servers, Switches. Firewall.• Manage Intune, Azure AD and o365.• Responsible for hardware and software applications for workstations, servers, and network data communications.• Performing daily backup operations, ensuring all required file systems and system data were successfully backed up to the appropriate media, recovery tapes or disks.• Performing regular security monitoring to identify any possible security intrusions.
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Ethiopian Airlines
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Ethiopia
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Airlines and Aviation
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700 & Above Employee
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Senior System Administrator I
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Dec 2018 - Aug 2019
-Manages all aspects of Data Center work, including server, networking, and working with vendors-Develop, gather, and leverage metrics to manage the server fleet and complex computing systems to drive automation, improvement, and performance-Performs systems management, performance and monitoring of Infrastructure -Analyze existing operations and make recommendations for the improvement and development of the relevant IT systems-Works with team to perform capacity planning for storage and IO performance-Work in close collaboration with development teams and provide technical leadership for projects related to automation of application roll out-Provide Level 2 and 3 technical support, assist in the evaluation of new products and services, and may manage vendor service level agreements-Participate on different IT Projects.
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Senior End User System Administrator
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Jan 2017 - Dec 2018
-Mobile Device Management Deployment and Administration -Develops and executes enterprise workstation software and deployment methodologies using SCCM, WSUS and MDT.-Lead in the planning, design and implementation of new IT projects and provide necessary support during Project life cycle-Manage Virtual Desktop Infrastructure using Xen-App & Xen-desktop-Plan and execute allotted work within deadlines and maintain records of daily tasks.-Oversee inventory management of software and hardware components.-Maintain accurate documentations for system installations, configurations, upgrades and disaster recovery activities.-deploy different IT project on Time, Budget, and Qualitye.g. Flight Information Display System (FIDS), Mobile Device Management (MDM), Virtual Desktop Infrastructure (VDI), Window Deployment Toolkit (MDT)
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Desktop Administrator
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Jan 2016 - Dec 2016
-onsite support for installation, maintenance, and repair of Wide Area and Local Area Network equipment (routers, switches, firewalls)-Analyze existing operations and make recommendations for improvement and growth of the infrastructure-Configure, deploy, and troubleshoot network printers including the configuration of network print server queues and services-Continuously develops technical subject matter expertise on established and emerging desktop and other device technologies-Assign and manage permissions to network resources including; File Servers, SharePoint, and Microsoft Exchange-Identify solutions for network security; provide Spyware, Adware and, virus protection-Create and manage Microsoft Exchange mailboxes
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Senior Desktop Technician
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Jul 2014 - Dec 2015
-Ensuring that all computer equipment in the Airline is kept operational and well maintained including: - Installing, repairing and maintaining all server and workstations and related equipment including peripheral devices and cabling; - Ensuring all installed Operating System; Application software is properly licensed; - Installing, testing and maintaining Operating system and Application software on all computers -Installing and Configure LAN , WAN and VPN connections. -Providing Airline administrators or designated staff member’s on-going feedback on the condition of computer workstations and peripherals, and any service work completed; - Providing and assisting Airline staff, with training relative to basic workstation operation, and minor troubleshooting; - Keeping abreast of new developments in the field through personal training and up-grading; - Perform regular assessment and review of current tools, practices and responsibilities with a view to improving service levels, and towards improving communications with clients. -Work in co-operation with System Administrators and other personnel on areas of joint responsibilities;
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Computer Technician
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Jul 2012 - Jun 2014
-Ensuring that all computer equipment in the Airline is kept operational and well maintained including: - Installing, repairing and maintaining all server and workstations and related equipment including peripheral devices and cabling; - Ensuring all installed Operating System; Application software is properly licensed; - Installing, testing and maintaining Operating system and Application software on all computers -Installing and Configure LAN , WAN and VPN connections. -Providing Airline administrators or designated staff member’s on-going feedback on the condition of computer workstations and peripherals, and any service work completed; - Providing and assisting Airline staff, with training relative to basic workstation operation, and minor troubleshooting; - Keeping abreast of new developments in the field through personal training and up-grading; - Perform regular assessment and review of current tools, practices and responsibilities with a view to improving service levels, and towards improving communications with clients. -Work in co-operation with System Administrators and other personnel on areas of joint responsibilities;
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Junior Computer Technician
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Feb 2010 - Jun 2012
-Ensuring that all computer equipment in the Airline is kept operational and well maintained including: Installing, repairing and maintaining all workstations and related equipment including peripheral devices and cabling; - Ensuring all installed systems software and non-instructional software is properly licensed; - Installing, testing and maintaining system software on all computers.- Installing and maintaining LAN and WAN or other VPN connections; - Providing and assisting Airline staffs, with training relative to basic workstation operation, and minor troubleshooting; - Keeping abreast of new developments in the field through personal training and upgrading
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International Monetary Fund
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United States
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International Trade and Development
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700 & Above Employee
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Information System and IT Infrastructure Consultant
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Jan 2018 - Aug 2019
-implementation,Administration and troubleshooting of Network and IT Security Infrastructure, including Routers, Switch's, Firewall and WTI devices -Troubleshooting LAN/WAN Connectivity Servers.-Maintaining the Network Infrastructure and other Peripheral devices.-Providing specialist skills in supporting and troubleshooting IT related problems.-Consult for any IT related projects and Deployment. -implementation,Administration and troubleshooting of Network and IT Security Infrastructure, including Routers, Switch's, Firewall and WTI devices -Troubleshooting LAN/WAN Connectivity Servers.-Maintaining the Network Infrastructure and other Peripheral devices.-Providing specialist skills in supporting and troubleshooting IT related problems.-Consult for any IT related projects and Deployment.
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IT Consultant and Administrator
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Feb 2008 - Aug 2019
-Continuously drive to improve processes for performance-Develop strategy and create metrics to measure effectiveness of the strategy-Performs application monitoring and performance tuning-Perform operating system software updates, upgrades and patches-Performs administration activities such as setting user accounts, roles, access, and privileges-Supporting users in the use of computer equipment by providing necessary training and advice -Continuously drive to improve processes for performance-Develop strategy and create metrics to measure effectiveness of the strategy-Performs application monitoring and performance tuning-Perform operating system software updates, upgrades and patches-Performs administration activities such as setting user accounts, roles, access, and privileges-Supporting users in the use of computer equipment by providing necessary training and advice
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Education
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Adama Science and Technology University
BSC, Management Information System (MIS) -
Ashland University
Master of Business Administration - MBA, Business Administration Specialization in Project Management