Experience

Société Générale de Banque au Liban SAL

• Lebanon
• Banking
• 200 - 300 Employee

• Social Affairs Officer - HR Department

  • Feb 2021 - Present

  • Guaranteeing the implementation of social regulations, and in charge of legislative and administrative monitoring, related to social matters and employees accounts.• Detecting and analyzing the needs of the employees and then proposing solutions adapted to their requests.• Ensuring the renewal of credit files and employees portfolios by respecting the renewal deadlines and regularizing the defects.

• Individual Client’s Advisor / Accounts Manager

  • Aug 2017 - Feb 2021

  • Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction.• Manage customer bank accounts; open, close and oversee transactions.• Advise customers on bank services for their needs (e.g. loans and credit cards).• Identify opportunities to promote the Bank’s products and services; where appropriate, cross‐sell and support the branch’s sales campaigns.• Adhere to all Bank policies and procedures, corporate security policies, regulatory guidelines, industry service standards and codes of conduct.



BLOM BANK s.a.l.

• Lebanon
• Banking
• 700 & Above Employee

• Bank Teller

  • Jan 2015 - Jul 2017

  • Providing account services to customers by receiving deposits and payments; cashing checks; issuing savings withdrawals; answering questions in person or on telephone; referring to other bank services. • Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices; accept county property tax payments. • Cross-selling bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; refer customers to the proper department for issues that cannot be resolved at the teller line. • Maintaining customer confidence and protects bank operations by keeping information confidential. • Contributes to team effort by accomplishing related results as needed.



ART ON 56TH

• Lebanon
• Retail Art Supplies
• 1 - 100 Employee

• Assistant Gallery Manager

  • Jun 2014 - Dec 2014

  • Accounting: Preparing invoices, update archiving system and inventory, follow up on daily sales, weekly expenses and monthly sales report • Marketing & PR: Participate in organizing gallery's events, exhibitions and fairs, promote the artists and the gallery, building and maintaining contacts with the media and sponsors, update and develop clients database, participate in writing gallery's newsletter • Customer Service: Perform sales tasks and close customer service, follow up on sales and after sales services, maintain, build and update mailing databases.