Experience

Malawi Telecommunications Ltd

• Telecommunications
• 300 - 400 Employee

• Head of Customer Relationship

  • Dec 2017 - Present

  • Developing sales strategies for all business segments• Preparing business plans for new and existing business opportunities• Setting and executing a client relationship strategy that defines which issues to focus on, which opportunities to pursue, and which individuals to invest in.• Creating, managing, and leading the team, providing appropriate coaching and mentoring to all departmental staff.• Facilitating the development of a vision for the overall success of the company, business area, or function in client organizations• Prospecting, qualifying and closing sales efficiently through both cold and prompted sales calling• Successfully undertaking contract negotiations, ensuring financial success, and monitoring quality.• Coordinates the preparation of revenue budget for the organization • Consolidates and submits reports to Head of Commercial Division. Show less

• Head of Wholesale Business

  • Jul 2015 - Nov 2017

  - Developing strategies to grow revenue and profit margin for Malawi Telecommunications Ltd Wholesale Business Services which include Carrier Services, International and Local Interconnection Voice Services, Co-location Business, and Wi-Fi Hotspots business;- Contributes to the development of the overall organizational business plan;- Management of Wholesale Business Services;- Develops and Managing of Subordinates KPIs in the department;- Provides supervision and direction for Wholesale Business;- Prepares and manages departmental budget;- Manages departmental reports to Executive management. Show less

• Wholesale & Interconnection Manager

  • Jun 2010 - Jun 2015

  . Responsible for business planning; . developing national and international markets;. managing interconnection relations. negotiating contracts at national and international level; and. preparing managing interconnection budget.

• Budgets Manager

  • Jun 2008 - May 2010

  . Prepared and monitored budgets for Malawi Telecommunications Limited. Budgets prepared include, income statement budgets, CAPEX, and Cashflow; . Prepared reports on budget utilization;. Preparing Monthly divisional and departmental revenue and OPEX reports; . Member of Tendering Committee responsible for financial evaluations of tenders.. Project Manager - implementation of Enterprise Resource Planning (SAP)



Malawi Adventist University

• Ntcheu, Malawi

• Adjunct Lecturer

  • Feb 2008 - Nov 2009

  Lecturer in Financial Management, Investment Management, Micro & Macro Economics, Business Law and Marketing Strategies. Lecturer in Financial Management, Investment Management, Micro & Macro Economics, Business Law and Marketing Strategies.



Kanye Development Trust

• Coordinator (CEO)

  • Aug 2003 - Jul 2006

  . Responsible for allocation of financial resources to various operations of the organization;. monitored the utilization of such resources; . supervised preparation of financial statements; . managed human resources, . set performance standards for business unit managers;. formulated and implemented strategic and business plans;. formulated and recommended review of policies,. prepared project proposals for sourcing development funds; . Successfully launched new projects: commercial horticultural farm, technical training programme under City & Guilds and new academic; . Successfully prepared the technical school under the organization to get accreditation for its technical training programmes from Botswana Training Authority; . Executive secretary of the Board of Trustees; . Represented the organization at District Leadership Consultative Authority, District Development Committee (Southern District, Local Government, Republic of Botswana), and Coordinator’s forum in Department of Vocational Education andTraining, Ministry of Education, Republic of Botswana Show less

• Business Manager

  • May 2001 - Jul 2003

  Prepared financial statements; assisted unit managers in budgeting and budgetary control; formulated marketing strategies; reviewed, formulated and implemented long term developmental programmes; managed operational and financial risks of the organization; analyzed andevaluated unit managers performance and made recommendations to the board; managed humanresources of central office.



Premier Business Solutions (Pty) Ltd

• Gaborone, Botswana

• Business Services Manager

  • Jan 1999 - Apr 2001

  Preparation of financial reports for various organizations; tax planning; setting up accounting systems; carried out internal audits; prepared project proposal for clients; implemented computerized accounting systems in government and private schools; computerized human resources and payroll systems for various organizations; strategic and business planning for private sector organizations; and appointed value added reseller of enterprise human resource, payroll and accounting systems software in Botswana and Zimbabwe by HR Focus Holdings. Achieved good sales results in Human resource and payroll systems which brought in corporate clients to HR Focus Holding client portfolio in Botswana. Carried out corporate restructuring, financial analysis, Strategic analysis and Corporate governance analysis of parastatals and private sector organization. Show less