Eliana Carolina Ardila Manrique

Lead Business Analyst at Reailize, a B-Yond company
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Contact Information
us****@****om
(386) 825-5501
Location
Bogotá D.C. Metropolitan Area, CO
Languages
  • English Full professional proficiency
  • Portuguese Professional working proficiency
  • español Native or bilingual proficiency

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Experience

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Lead Business Analyst
      • Nov 2022 - Present

      Lead Change Management Area based on ITIL best practices. Evaluate change impacts and organizational readiness to limit potential risk.Coordinate with the Change Advisory Board (CAB) approval and re-schedule of change request based on program priorities.Ensure stakeholders are aware of approved changes.Measure Change Management KPIs for improvement and document new processes implementation.Reduce manual operation task by proposing solutions based on automation frameworks for new processes. Show less

    • Business Analyst
      • Jan 2022 - Nov 2022

      Reailize is a business partner to the world’s largest Telcos & Enterprises globally, driving transformation, and revolutionizing the way networks are validated and operated.We are a LOT more than a basic services company, outsourcing company or systems integrator. We focus on business impact, signing up for business outcomes and putting skin in the game.We invest in R&D and products. Our IP helps us deliver transformative services as managed programs in the areas of continuous validation and assurance (CV/CA) using our automation tooling, process optimization and our domain experts in our hubs around the World.Reailize builds on decades of experience and impeccable track record of the founding team plus thousands of team members in US, Europe and the Middle East. Show less

    • Research Analyst
      • Jan 2020 - Present
    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Business Analyst
      • Nov 2021 - Aug 2023

    • Operations Coordinator
      • Sep 2020 - Nov 2021

    • Colombia
    • Advertising Services
    • 1 - 100 Employee
    • Project Coordinator
      • Sep 2019 - Dec 2019
    • International Business and Economist Consultant
      • Jan 2019 - Jul 2019
    • Intern
      • Dec 2017 - Dec 2018

Education

  • Universidad Santo Tomás
    Bachelor's degree, Economics
    2015 - 2019
  • Universidad Santo Tomás
    Bachelor's degree, International Business
    2012 - 2018
  • Universidad César Vallejo
    Bachelor's, Economics
    2017 - 2017
  • Universidad Libre ®
    Diplomado, Democracia, desarrollo y buen gobierno regional
    2015 - 2015
  • Nova School of Business and Economics
    Undergraduate, Management
    2014 - 2015

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