Experience

L Occitane

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Beauty Advisor/Key Holder

  • Dec 2018 - Present

  • Support all efforts to reach store sales goals, respecting all directives, selling standards and non-negotiable.• Provide outstanding and quality customer service with every customer consultation.• Assist and support customers with their choices of products for themselves and as gifts.• Support store operations, policies and procedures.• Support various tasks depending on store demands; ringing, wrapping, restocking and cleaning.



MAC Cosmetics

• Personal Care Product Manufacturing
• 700 & Above Employee

• Makeup Artist/ Third Key

  • Aug 2017 - Dec 2018

  • Recommending products to suit the customers coloring, skin type and face shape.• Demonstrating the use of products for example by giving facials or applying make-up• Priced merchandise, stocked shelves and took inventory of supplies.• Cleaned and organized the store, including the checkout desk and displays.• Alerted customers to upcoming sales events and promotions.• Described product to customers and accurately explained details and care of merchandise.• Politely assisted customers in person and via telephone.• Greeted customers entering the store to ascertain what each customer wanted or needed.



SEPHORA

• France
• Retail
• 700 & Above Employee

• Product Consultant / Makeup Artist

  • Apr 2015 - Jun 2017

  Scheduling customer appointments and greeting them.Listening to customers' request, understanding their beauty needs, and providing beauty treatment accordingly.Assessing skin type of customers and applying best suitable cosmetics for beauty treatmentRecommending best and safe cosmetic lines to customers.Recommending facial creams that can match with customers' skin type