Eliana Fernandes

Senior Corporate Underwriting Specialist at Unica Insurance Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
CA

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5.0

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Kevin Smart

Eliana has established a solid reputation with her peers and other stakeholders. She is knowledgeable and can explain the reasons for any direction provided. Eliana is a trusted source of underwriting and risk knowledge for coverage issues, regulatory compliance, and sound decisions. She looks for practical solutions to problems and escalates appropriately. Her decisions are on target and reflect her reliable, sound judgment skills.

Lisa McLellan

Eliana was an asset to the Jevco team. She is very knowledgable and excellent trainer

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Credentials

  • Fellow Chartered Insurance Professional (FCIP)
    Insurance Institute of Canada
    Oct, 2017
    - Oct, 2024
  • Canadian Risk Management (CRM)
    Global Risk Management Institute
    Sep, 2011
    - Oct, 2024
  • Teaching Techniques Certificate
    Insurance Institute of Canada
    Jan, 2006
    - Oct, 2024
  • Chartered Insurance Professional (CIP)
    Insurance Institute of Canada
    Oct, 2005
    - Oct, 2024
  • Commercial Insurance Certificate (Enrolled)
    Insurance Institute of Canada

Experience

    • Canada
    • Insurance
    • 1 - 100 Employee
    • Senior Corporate Underwriting Specialist
      • 2023 - Present

      Analyze impacts on profitability, processes standards and systems, and make recommendations for compliance, Write automobile and property wordings, and insurance documents for products, underwriting standards and tools, and support claims and underwriting departments related to the interpretation of the current wordings. Perform Quality Control audits and validate adherence to corporate guidelines including underwriting standards, authority levels, and Insurance Act regulations. Act as a subject matter expert for underwriting, regulatory compliance and for system issues or changes, including monitoring competitors and regulatory authorities’ changes to products or underwriting standards. Participate in internal underwriting and claims committees to improve on operational efficiency and process Show less

    • United States
    • Insurance
    • 700 & Above Employee
    • Underwriting Support, Commercial Insurance
      • 2022 - 2023

      Provide centralized high-volume audit and support of underwriting departments across Canada, ensuring completeness and accuracy of policies in accordance with established guidelines. Responsible for the review of risk control, claims history and capacity guidelines for renewing policies, as well as completing broker updates and mid-term policy changes. Leading working group to improve process to best fit all branches and purposes, as well as ensure consistent and standard processes and provide recommendations for underwriting standardization, and update manual for consistency and clarity, incorporating new processes. Responsible for training new team members and creating training materials for off-shore contractors. Show less

    • Canada
    • Insurance
    • 700 & Above Employee
    • National Senior Underwriting Manager
      • 2016 - 2022

      Lead Subject matter expert for multiple high-profile projects, including the implementation of new Guidewire policy center and billing center, property and automobile digital and buy-on-line projects and new direct-to-customer channel. Developed underwriting strategies to manage risk across regions and provided technical underwriting direction and support to stakeholders for complex risk matters and issues of compliance with laws, regulations, and corporate underwriting policy

    • Regional Underwriting Manager
      • 2013 - 2016

      Provided technical underwriting direction to the Atlantic region for complex risk matters and provided corporate level underwriting expertise on rules, wordings, and products, as well as guidance and direction on issues of compliance with provincial insurance laws and regulations

    • Canada
    • Insurance
    • 100 - 200 Employee
    • Examinations Specialist
      • 2013 - 2013

      Created new CIP examination questions as required in accordance with best practices. Edited and reviewed existing examination questions to ensure their quality, validity, and cognitive level. Collaborated in the development of IIC computer-based examination platform and examination database. Created new CIP examination questions as required in accordance with best practices. Edited and reviewed existing examination questions to ensure their quality, validity, and cognitive level. Collaborated in the development of IIC computer-based examination platform and examination database.

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Instructor- Continuing Education (Insurance)
      • 2008 - 2013

      Instructor for the Chartered Insurance Professional (CIP) Designation Program in the Corporate & Continuing Education Department Instructor for the Chartered Insurance Professional (CIP) Designation Program in the Corporate & Continuing Education Department

    • Assistant Manager, Personal Lines
      • 2009 - 2012

      Led personal lines team to meet company goals in underwriting profit and oversaw employee development and training, including the creation and implementation of training program in insurance concepts and guides for the underwriting product for new underwriter

    • Underwriting Specialist, Product Development
      • 2006 - 2010

      Researched and developed materials necessary to create, complete and submit new non-standard auto, motorcycle and other products, rate, rule and form filings to provincial regulators for personal lines and commercial underwriting, ensuring compliance with provincial regulations. Developed business requirements, processes, & procedures, as well as the creation and delivery of training & communication strategies in personal lines

    • Operations Supervisor, Personal Lines
      • 2006 - 2006

    • Team Leader, Personal Lines
      • 2003 - 2006

    • Senior Underwriter, Personal Lines
      • 2001 - 2003

    • Canada
    • Insurance
    • 700 & Above Employee
    • Underwriter
      • 2000 - 2001

Education

  • York University
    Bachelor of Arts (Hons)

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