Business System Analyst

• Aug 2022 - Present

SCM Operation Analyst

• Apr 2021 - Jul 2022

• Provided As-is and To-be structure plus gap analysis report of the SCM process/systems • Extracted the initial data for the Inventory control, Purchase, Sales, and projects from daily tasks • Defined and grouped the technical product items • Proposed and managed some changes in the work flows • Developed a database to record the process transactions • Estimated the total costs of the sales project to prepare the sales quote • Monitored and analyzed the trend of purchase net price for each product, group product, or vendors to increase the bargaining power, improve purchase sourcing to make better decisions about EOQ, Safety Stock, and, etc. by calculation of the material’s consumption Rate • Designed and created the management reports via Power BI to provide demonstrate a big-picture of the organizational status in the domain of sale (customers, projects, costs), and purchase (suppliers, projects, and products) Show less

Business System Analyst (Chief of strategic Planning)

• Oct 2014 - Mar 2020

• Documentation and improvement of business processes (BPM, SQL, Crystal Report, DFD, etc.) • Design and Implement business joint model for Online Sale, CRM and Customer Portal • Design, Implement and support the Business Intelligence project via QlikView • Administration and Support of Software Solutions in all ERP modules in fields of financial, commercial/purchase, warehouses/inventory, human resource, official automation, and business intelligence reporting services. • Establish and run the annual assessment model of human resource performance, prepared the MSP for monitoring the organizational projects with a combination of RACI Technique and Integrated Planning Model. • Elicite, model, and implement the first edition of the sales quarterly performance evaluation by extracting the Key Performance Indicators (KPIs) both for customer’s and sales’ regional managers grading/grouping based on the EFQM concept Show less

ERP Implementation Project Manager

• Oct 2010 - Oct 2014

• Project manager of ERP implementation, responsible for the time and quality delivery of the migration project • Created, planned, and controlled the Gantt chart of the ERP implementation Project • Scheduled and coordinated the phase sessions of the identification & re-engineering the organizational process • Active role in scope management, users’ access-right management, change management, risk management, configuration management, Customer Requirement Management (CRM); initial data gathering, normalization, and export in every module. • Collaborated effectively in different teams to extract and translate the management reports and user's requirements, test the programmed changes/updates, prepare the user guide to make sure the systems integrity and users’ expectation are being met • Provided business analysis consultation to the ERP developer team for process improvement, system integration, users’ change requests’ clarification, and translate industry business process requirements and user needs to developers • Supported the go-lived systems/modules, supported the users via continuous training, preparing educational documents, topical guides and FAQs. • Identifying, documentation and improvement of business processes based on the implemented customized solutions. Show less

Business/System Analyst + Senior Technical Expert

• May 2004 - Oct 2010

• Responsible for the development of the Integrated Information Systems in manufacturing industry named BOM, Materials Delivery Control, Production Operations Control, Production Planning (PRD), Quality Control (QC), Productive Maintenance Plan (PM), Calibration, Materials Requirements Planning (MRPI), and MRPII based on the SAP modules • Test MIS modules of factory domain systems (new patches, service packs, integrity test of Alpha & Beta) • Analyze customer’s requirements and change requests via benchmark best practices and international ERPs • Investigate vision, mission, and business rules for the developing systems and scope management • Extract and analyze the required modules of MRP, prepared different analysis documents for each module like Use Case, Prototype, Test Scenario Test Plan and Test Case, Workbook, User Guides, white papers, educational multimedia, and Readme docs • As a faculty member of SG Education Center, teacher of the domain systems of Industrial Engineering to the sale, implementation and support teams prepared the training materials and exam questions for the applicants to get SG certified in various levels and modules • Conduct the first edition of the Performance Evaluation Model for 22 affiliated SG companies-licensed partners. • As a team member, collaborate to design, codify, gather and create the System Group Deployment Methodology for the first edition based on the ASAP Methodology's benchmark, localized and customized according to the business characteristics of System Group co. • Develop and run the first model of Quarterly performance assessment for the System Group licensed Partners in the 3 core business areas of sale, implementation, and support evaluated 31 support companies. Show less