Experience

Villa Lena

• Italy
• Hospitality
• 1 - 100 Employee

• Front Office and Back Office Agent

  • Apr 2022 - Present

  Responding to inquiries and requests in a timely, friendly and efficient manner, providing guests with information about quotation, offers, hotel facilities and pre-arrival support Checking guests in and out, collecting payments, registering guests and managing the rooming chart through Ericsoft system; Recivieng and managing reservations made online through different channels and telephonically; Verifying guests' payment methods and invoicing. Acting as the site liaison for the services and sales center, working collaboratively with any resort associates and resources. Show less



Affordable Art Fair

• United Kingdom
• Fine Art
• 1 - 100 Employee

• Event coordinator

  • Apr 2018 - Sep 2019

  - Coordinated and organized the event, managing and scheduling the logistic functions, - Liaised with exhibitors, vendors, commercial partners and press to ensure successful organization of the fair event - Developed and planned marketing strategies, newsletter and social media plans for event promotion - Analyzed sales data and conducted a post-event report to improve selling and upselling. - Coordinated and organized the event, managing and scheduling the logistic functions, - Liaised with exhibitors, vendors, commercial partners and press to ensure successful organization of the fair event - Developed and planned marketing strategies, newsletter and social media plans for event promotion - Analyzed sales data and conducted a post-event report to improve selling and upselling.



Università Ca'​ Foscari Venezia

• Press Office Assistant

  • Mar 2015 - Mar 2017

  Press Assistant for Ca' Foscari Short Film Festival Coordinated and planned press review, meetig and interviews Promoted the event through social tools Drafted, edited and translated press releases per day and copywriting for social media. Press Assistant for Ca' Foscari Short Film Festival Coordinated and planned press review, meetig and interviews Promoted the event through social tools Drafted, edited and translated press releases per day and copywriting for social media.


Salone del Mobile.Milano
• Italy
• Events Services
• 1 - 100 Employee
• Receptionist

  • Apr 2013 - Apr 2016