Eleonora Candellori

Marketing division intern at Nanosystems S.r.l.
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Contact Information
us****@****om
(386) 825-5501
Location
Parma, Emilia-Romagna, Italy, IT
Languages
  • Spagnolo Professional working proficiency
  • Inglese Full professional proficiency

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Bio

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Credentials

  • First Certificate (B2)
    Cambridge University Press & Assessment
    Jul, 2017
    - Nov, 2024

Experience

  • Nanosystems S.r.l.
    • Italy
    • Software Development
    • 1 - 100 Employee
    • Marketing division intern
      • May 2023 - Present

      Intern position geared toward implementing marketing automation procedures designed to maximize sales conversions for a digital SME. Skills to be acquired include email marketing, CRM management and key lead generation techniques. Intern position geared toward implementing marketing automation procedures designed to maximize sales conversions for a digital SME. Skills to be acquired include email marketing, CRM management and key lead generation techniques.

  • Nanosystems S.r.l.
    • Italy
    • Software Development
    • 1 - 100 Employee
    • Marketing Support & Customer Care
      • Sep 2020 - Sep 2021

      I worked closely with the marketing department and sales team, taking on a multifunctional role that included marketing, customer service and sales. I supported the marketing manager in creating and implementing promotional campaigns using tools such as Mailchimp for Direct Marketing. I managed contacts with digital PR, working together to ensure greater visibility of the company's activities and products in online magazines. I performed Prospecting activities through targeted emails, planning targeting strategies, creating content and performing Lead Nurturing actions. I also used Wordpress to perform simple data entry operations. Parallel to Marketing activities, I provided customer support through phone calls and support tickets on Zendesk for both domestic and international clients. I also contributed to the business side of the company, participating in creating quotes for clients. Show less

    • Customer Care
      • Jun 2017 - Sep 2020

      Seasonal work: June-September.As part of my seasonal role, I performed customer care and telephone front office responsibilities, providing assistance to both domestic and international customers. I handled customer inquiries through the Zendesk ticket system, ensuring efficient and timely communication.Through the telephone front office, I handled incoming calls, responding promptly to inquiries and directing customers to the appropriate resources and services. I demonstrated good verbal communication and active listening skills, ensuring clear and friendly communication with customers. Show less

Education

  • University of Parma
    Master's Degree LM in Science of Economics and Business Management, International Business and Development
    2021 - 2023
  • FPPV, Fakulteta za pravo in poslovne vede
    Master's degree, Law and Business studies
    2022 - 2023
  • University of Urbino Carlo Bo
    Bachelor's degree, Foreign Languages and Cultures
    2017 - 2020

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