Eleni Zaptses

Managing Editor and Festival Manager at The New Quarterly
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Contact Information
us****@****om
(386) 825-5501
Location
Waterloo, Ontario, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Greek Native or bilingual proficiency
  • Macedonian Elementary proficiency

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Nikky Starrett

Eleni wrote 33 outstanding wellness articles for Pomp & Sass. She is a skilled writer and conducts herself professionally. I felt confident in our working relationship and fully recommend her. My sincere hope is to work with her again.

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Credentials

  • Content Marketing
    HubSpot Academy
    Oct, 2019
    - Nov, 2024
  • Email Marketing
    HubSpot Academy
    Mar, 2019
    - Nov, 2024
  • Advanced Google Analytics
    Google
    Mar, 2021
    - Nov, 2024
  • Google Analytics for Beginners
    Google
    Mar, 2021
    - Nov, 2024
  • Google Tag Manager Fundamentals
    Google
    Mar, 2021
    - Nov, 2024

Experience

  • The New Quarterly
    • Canada
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Managing Editor and Festival Manager
      • Nov 2021 - Present

      Currently managing day-to-day operations of magazine publication and other company-related projects and events. These operations include: executing annual grant calendar, conducting annual fundraising/donation appeal campaigns, instituting circulation campaigns, executing audience expansion strategies, revamping overall content marketing strategy, managing and overseeing the Wild Writers Literary Festival website redesign, recruiting and managing in-house volunteers and co-op students, and leading all logistics and operational activities for the 2022 and 2023 Wild Writers Literary Festivals. Show less

  • OneLocal
    • Canada
    • Information Technology & Services
    • 1 - 100 Employee
    • SEO Coordinator
      • Mar 2021 - Nov 2021

      Managed day-to-day operations and implementations of local SEO strategies for 200+ clients while developing effective ongoing SEO strategies to improve client performance. Additionally introduced initiatives to improve internal workflow and SEO product. Effectively communicated cross-functionally with all company departments to deliver quality service to clients. Managed day-to-day operations and implementations of local SEO strategies for 200+ clients while developing effective ongoing SEO strategies to improve client performance. Additionally introduced initiatives to improve internal workflow and SEO product. Effectively communicated cross-functionally with all company departments to deliver quality service to clients.

  • Waterloo Garage Doors Inc
    • Canada
    • Wholesale Building Materials
    • 1 - 100 Employee
    • Social Media Support and Digital Communications Coordinator
      • Aug 2020 - Mar 2021

      Advised and implemented digital communications initiatives including writing new SEO-driven landing pages, managing social media accounts with organic content campaigns, designing various print ads to promote products and services, and improving internal communication processes and work flow. Advised and implemented digital communications initiatives including writing new SEO-driven landing pages, managing social media accounts with organic content campaigns, designing various print ads to promote products and services, and improving internal communication processes and work flow.

  • Pomp & Sass
    • Canada
    • Wholesale
    • 1 - 100 Employee
    • Blogger
      • Apr 2020 - Dec 2020

      Wrote 33 health and lifestyle articles that built brand community and improved website SEO. Wrote 33 health and lifestyle articles that built brand community and improved website SEO.

  • Waterloo Public Library - Canada
    • Canada
    • Libraries
    • 1 - 100 Employee
    • Blogger and Library Shelver
      • Oct 2017 - Aug 2019

      Wrote blog articles to promote library collections and services that improved the WPL's online brand community while providing library patrons esteemed customer service in person. Wrote blog articles to promote library collections and services that improved the WPL's online brand community while providing library patrons esteemed customer service in person.

  • Digital Trades School
    • Canada
    • Higher Education
    • Digital Marketing Strategist
      • Dec 2018 - Mar 2019

      Created and implemented Scope Marketing Agency’s digital strategy for clients that included: - Developed, organized, and implemented organic social media campaigns to build brand awareness - Created a sitemap, wireframe, and web pages to launch e-commerce Shopify website - Set-up effective data collection resources, so clients could make data driven decisions - Advised and trained clients to use digital platforms to meet their business goals Created and implemented Scope Marketing Agency’s digital strategy for clients that included: - Developed, organized, and implemented organic social media campaigns to build brand awareness - Created a sitemap, wireframe, and web pages to launch e-commerce Shopify website - Set-up effective data collection resources, so clients could make data driven decisions - Advised and trained clients to use digital platforms to meet their business goals

  • George Brown College
    • Canada
    • Higher Education
    • 700 & Above Employee
    • Tutoring and Learning Centre Coordinator
      • May 2016 - Aug 2016

      Tutored college-level students the fundamentals of English grammar and composition while making improvements to the Writing Centre's social media strategy. Tutored college-level students the fundamentals of English grammar and composition while making improvements to the Writing Centre's social media strategy.

  • Leysin American School in Switzerland
    • Switzerland
    • Primary and Secondary Education
    • 100 - 200 Employee
    • Library Assistant
      • Jan 2016 - Apr 2016

      Provided excellent customer service and problem solving skills to help students find the information and resources they needed while also keeping library resources organized and easily accessible. Provided excellent customer service and problem solving skills to help students find the information and resources they needed while also keeping library resources organized and easily accessible.

  • Mr. Sub
    • Waterloo, Ontario
    • Assistant Manager
      • Oct 2009 - Aug 2015

      Maintained high standards of customer service during high-volume, fast-paced operations. Took initaitve to plan and organize resources in anticipation of business including preparation, product stocking, and managing delegation of tasks. Maintained high standards of customer service during high-volume, fast-paced operations. Took initaitve to plan and organize resources in anticipation of business including preparation, product stocking, and managing delegation of tasks.

  • University of Waterloo
    • Canada
    • Higher Education
    • 700 & Above Employee
    • Technical Writer
      • Sep 2014 - Jan 2015

      Created written and audio-visual training materials to help students, staff, and employers with adapting to the WaterlooWorks job posting system. Adapted to learn and use online databases to store and organize documents and other mediums of data. Created written and audio-visual training materials to help students, staff, and employers with adapting to the WaterlooWorks job posting system. Adapted to learn and use online databases to store and organize documents and other mediums of data.

  • Humber College
    • Canada
    • Higher Education
    • 700 & Above Employee
    • Writing Centre Tutor
      • Jan 2014 - Apr 2014

      Taught college-level students with varying literacy levels the fundamentals of English grammar and composition while managing daily administrative operations due to supervisor being on sick leave. Organized the campus book club event featuring Canadian writer Elisabeth De Mariaffi over Skype. Taught college-level students with varying literacy levels the fundamentals of English grammar and composition while managing daily administrative operations due to supervisor being on sick leave. Organized the campus book club event featuring Canadian writer Elisabeth De Mariaffi over Skype.

  • Imprint Publications
    • Waterloo, Ontario
    • Staff Reporter
      • Feb 2013 - Dec 2013

      Proofread and wrote newspaper articles in collaboration with editors, writers, and other volunteers. Proofread and wrote newspaper articles in collaboration with editors, writers, and other volunteers.

  • The Waterloo Region Record
    • Kitchener, Ontario
    • Youth Community Editorial Board Member
      • Jan 2012 - Dec 2012

      Wrote six editorials throughout the year on issues ranging from the environment, politics, local charity causes, and the Open Streets Waterloo community initiative. Wrote six editorials throughout the year on issues ranging from the environment, politics, local charity causes, and the Open Streets Waterloo community initiative.

Education

  • University of Waterloo
    Bachelor of Arts - BA, Honours English Literature and Rhetoric, Co-op
    2012 - 2017
  • Wilfrid Laurier University
    Digital Innovation Skills Certificate, Digital Communication and Media/Multimedia
    2018 - 2019
  • University of Exeter
    Study Abroad Term, English Language and Literature, General
    2015 - 2015

Community

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