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Experience

    • Greece
    • Packaging & Containers
    • 1 - 100 Employee
    • Sales Development Manager
      • Sep 2020 - Present
    • Greece
    • Beverage Manufacturing
    • 1 - 100 Employee
    • National and Travel Retail Key Account Manager
      • Oct 2005 - Sep 2020

      W.S. KAROULIAS SA is one of the leading wine and spirits companies in the Greek market, with a dynamic presence of over half a century in the industry. The company's product portfolio includes a complete and wide-ranging selection of alcoholic drink products ,as well as a selection of high-quality Greek wines. Key partners are/were among others The Edrington Group, Brown Forman, SPI, Remy Cointreau, Jagermeister, METAXA,Paulaner Brewery,SAB Miller Beers, Dallmayr, Kir-Yianni wine estate. 10/2005 – 12/2006: Joined the company as Sales Merchandiser. Responsible for the placement and display of the products, Planning product ranges, prepare orders and stock plans in conjunction with buyers. 01/2007 – 09/2010 :Sales Supervisor - Hellenic Duty Free Shops and Transit Companies. Responsible for the whole marketing budget of the company’s brands portfolio distributed among the Hellenic Duty Free Shops – and reporting sales results. Cooperation with the marketing, department in executing and organizing the marketing plan activities for the whole range of W.S.Karoulias products. Responsible for monitoring sales performance and results of the S/M department. 10/2010- till present: Key Account Manager –Major Super Market Chains - Alfa Beta Vassilopoulos (Delhaize Group) Sklavenitis, Makro C&C & Hellenic Duty Free Shops & Transit Companies. Negotiations and Annual Agreements, Customer portfolio management and retention, joined promotional action planning with customers and Determination of the most crucial needs of each one separately. Implementation of Marketing & Trade Activities. Monitoring and controlling the annual commercial and promotional planning and managing the annual marketing budget Achieving sales targets, developing a good working relationship with customers in order to enhance customer satisfaction and customer retention. Sales reporting & forecasting Show less

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Key Account Manager
      • Sep 2000 - Jul 2005

      Key Account Manager Corporate Sales & Customer Support Sales in key accounts, responsible for Annual Agreements, Communication with the customers on a regular basis to determine changing tastes and preferences Problem solving related to mobile applications & services Customer care (new contracts, contract renewal, customers requests / complaints, promoting new products) Increase customer satisfaction by delivering high-standards account management. Key Account Manager Corporate Sales & Customer Support Sales in key accounts, responsible for Annual Agreements, Communication with the customers on a regular basis to determine changing tastes and preferences Problem solving related to mobile applications & services Customer care (new contracts, contract renewal, customers requests / complaints, promoting new products) Increase customer satisfaction by delivering high-standards account management.

Education

  • American College of Greece
    MBA, Business Administration and Management, General
    2008 - 2009
  • Wine & Spirit Education Trust
    Hestia Leve 3 Advanced Certificate, The World of Greek Wine
    2017 - 2017
  • Wine & Spirit Education Trust
    Αdvanced Certificate & Higher International (WSET Level 3)
    2013 - 2014
  • Wine & Spirit Education Trust
    Intermediate Certificate, Wine & Spirits
    2007 - 2007
  • Wine & Spirit Education Trust
    Foundation Certificate, WINE AND SPIRITS
    2006 - 2006
  • American College of Greece
    Bachelor's Degree in Business Administration,, Marketing Communication & Promotion
    1997 - 2002

Community

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