Experience

Tasmanian Audit Office

• Australia
• Accounting
• 1 - 100 Employee

• Financial Auditor - Graduate

  • Aug 2022 - Present

  Assists with execution of audit within the Tasmanian public sector. Assists with execution of audit within the Tasmanian public sector.



H&R Block

• United States
• Retail
• 700 & Above Employee

• Tax consultant

  • Jun 2022 - Aug 2022

  A casual position during the peak tax season - professionally conducts complete and thorough tax interviews with clients for the purpose of preparing accurate and complete tax returns in accordance with legislation. Core achievement - successfully navigated and lodged several clients' long overdue past years' tax returns which were mentally stressful for clients due to complexities. A casual position during the peak tax season - professionally conducts complete and thorough tax interviews with clients for the purpose of preparing accurate and complete tax returns in accordance with legislation. Core achievement - successfully navigated and lodged several clients' long overdue past years' tax returns which were mentally stressful for clients due to complexities.



Hill Street Grocer

• Counter Assistant

  • Sep 2020 - Aug 2022

  • Works to ensure a positive and hassle-free customer experience • Settles customer disputes in a professional and pleasant manner in accordance with company policies • Maintains up to date knowledge of all retail promotions and seasonal product offerings • Works to ensure a positive and hassle-free customer experience • Settles customer disputes in a professional and pleasant manner in accordance with company policies • Maintains up to date knowledge of all retail promotions and seasonal product offerings



Girl Guides Tasmania

• Australia
• Non-profit Organization Management

• Finance Intern

  • Feb 2022 - Jun 2022

  • GGT is a not-for-profit organisation aiming at empowering future female leaders, I joined GGT as a finance intern via appointment of University of Tasmania • Main tasks include but not limited to coordinating financial documentation to support audit procedure, financial consolidation, and making recommendation on suitable expense management and volunteer management systems • Anticipated result from this internship includes better understanding of audit procedures for not-for-profit organisations, gain insights of financial consolidation needs and processes of sub-entities, and efficient communication in a professional environment



Calia Australia

• Australia
• Food and Beverage Services
• 1 - 100 Employee

• Store Manager

  • Mar 2018 - Mar 2020

  • managed retail, restaurant and barista teams to achieve high standard of dining experience and customer service - Zomato and Google ratings >4.5 out of 5 throughout period of service • resolved complex and difficult scenario including complaints and conflicts • developed staff training programs and actively identified areas for improvements, i.e. procedures, equipment or staffing needs • analysed weekly P&L reports to identify cost inefficiencies and liaised with suppliers regarding bulk discounts and seasonal inventory



iSynergi

• Ecommerce Consultant

  • Sep 2017 - Jan 2018

  • wrote and pitched suitable Alibaba products to clients via emails, phone calls, exhibition and in-person appointments • developed effective email marketing campaign and monthly newsletter, managed external client communication via internal system • assisted business development manager to write and finalise product statement and strategy plans to clients • coordinated with clients' queries and complaints over Alibaba platforms and navigated them on efficient use of platform functions • lifted information reach through use of CRM and other digital marketing campaigns



Asahi Beverages

• Australia
• Food and Beverage Services
• 700 & Above Employee

• Consulting Intern

  • Jul 2017 - Jul 2017

  • developed an online marketing strategy for several beverage brands under Asahi Korea targeting 4 Asian Pacific countries • researched leading social media trends and local media regulations • provided functional marketing strategy recommendations for both Australia and South Korea operation • received great feedbacks from client and mentor • developed an online marketing strategy for several beverage brands under Asahi Korea targeting 4 Asian Pacific countries • researched leading social media trends and local media regulations • provided functional marketing strategy recommendations for both Australia and South Korea operation • received great feedbacks from client and mentor